Quality of Care
Strategic Analytics for Improvement and Learning (SAIL)
The Department of Veterans Affairs (VA) remains committed to continually improving our health care quality and access reporting. VA is currently reviewing website usability and consolidating data for Veterans onto Access to Care. This consolidation is based on continued input from Veterans, evolution of VA's data reporting tools, and COVID-19-related impacts. As of Jan. 20, 2021, no new data will be updated on the Quality of Care site.
Data are currently available at these websites:
- Access to Care — View access times at individual facilities and compare VA quality of care with community providers to help Veterans and caregivers make health care decisions
- VA's Open Data — Comprehensive data archives for SAIL, Why Not the Best VA, and hospital performance to provide detailed data for Veterans, caregivers, media inquiries, researchers, and freely available to the public.
What is SAIL?
Strategic Analytics for Improvement and Learning Value Model or SAIL, is a system for summarizing hospital system performance within Veterans Health Administration (VHA). SAIL assesses quality measures in areas such as death rate, complications, and patient satisfaction, as well as overall efficiency and physician capacity at individual VA Medical Centers (VAMCs). Data for individual facilities is available on VA's Open Data. SAIL data tables are updated every quarter.
SAIL Star Ratings were discontinued at the end of FY 2019. For additional information, refer to news release (12/11/2019) "VA improves health care facility performance transparency."