Select locations to offer virtual exams for Veterans - Secretary's Center for Strategic Partnerships (SCSP)
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Secretary's Center for Strategic Partnerships (SCSP)


Select locations to offer virtual exams for Veterans

February 4, 2020

Veteran connecting through ATLAS

VA is teaming up with Philips, Veterans of Foreign Wars (VFW), the American Legion and Walmart to provide telehealth services with Project Advancing Telehealth through Local Access Stations (ATLAS).

ATLAS allows Veterans to be examined at their local Veterans’ service organization post, or Walmart, through virtual appointments with medical professionals across the nation – providing Veterans convenient access to care closer to home.

“The Appeals Modernization system was designed to give Vets primarily three things: choice, control and clarity of their claim’s appeals process. And so that choice means they have options, they’re no longer stuck in a situation,” said Mason.

The sites offer health care services that do not require hands-on exams such as primary care, mental health counseling, clinical pharmacy, nutrition services, social work, and more. It is up to the local VA Medical Center to decide which services to offer.

While there are no VA employees based at ATLAS sites, there is an attendant on-site who will provide Veterans with information, assist them with getting started, troubleshoot any technical issues, and keep the space clean. The attendant will not be present once the appointment begins nor have access to Veterans’ medical information.

Veterans meet with VA providers through VA Video Connect, VA’s secure videoconferencing software. There is no copay for VA Video Connect appointments, whether at an ATLAS site or otherwise. VA providers may prescribe most medications for Veterans during appointments at ATLAS sites.

Veterans interested in this program are encouraged to contact their local VA medical centers to determine service availability in their local area. For more information on VA’s telehealth programs, visit


Please use the contacts below for ATLAS questions that are location specific. These individuals will only be able to assist with ATLAS specific questions for their designated areas. For all other questions, call VA311 (844-698-2311) or the White House VA Hotline (1-855-948-2311).

Site LocationSite TypePOCEmail
Asheboro, NC Walmart Jennifer Terndrup
Boone, NC Walmart Eric Adams
Eureka, MT VFW Marvin Boyd – Spokane, WA
Susan Geubtner – Montana HCS
Fond du Lac, WI Walmart Scot Kueper
Howell, MI Walmart Aimee LaBelle
Keokuk, IA Walmart Nathan Samuelson
Linesville, PA VFW Holly Mukina
Los Banos, CA VFW Jeremy Chapman
Springfield, VA American Legion Shawn Norman

This article first appeared on the VAntage Point blog.


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