United States Department of Veterans Affairs
VHA Office of Emergency Management

VHA Office of Emergency Management: Emergency Operations System Description

The VHA Operations Center (VHA OC), through a Duty Officer, performs a 24 hour situation status monitoring function. This baseline level of staffing will expand as the situation dictates, including personnel from the Office of the Deputy Undersecretary for Health for Operations and Management (10N), Patient Care Services (11), the Office of Public Health and Environmental Hazards (13), and other VHA CO offices as necessary.

In major events, affected VISN(s) may elect to assign VISN liaisons to the VHA OC to enhance coordination and communication between the VHACO and the VISN EOC. The VHA OC is the focal point for synthesis of public health, medical and special needs information on behalf of the Department of Veterans Affairs.

In emergency situations where the Under Secretary for Health is the Lead VHA Official, the VHACO JOC is the lead Incident Management Team (IMT). In the event a VISN Director or a VA Medical facility Director is the Lead VHA Official, the VHA OC coordinates national level support for VHA.

Read the Medical Surge Capacity and Capability Handbook* (4.2 MB, PDF) from the Department of Health and Human Services.

Program Manager Contact Information

Guy Chaffee
OEM Operations Program Manager
304-264-4815 - Office
304-953-9053 - Cell

*By clicking on these links, you will leave the Department of Veterans Affairs Web site.


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