Veterans Health Information Exchange Frequently Asked Questions (Veterans or Non-VA Partners) - Veterans Health Information Exchange (VHIE)
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Veterans Health Information Exchange (VHIE)

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Veterans Health Information Exchange Frequently Asked Questions (Veterans or Non-VA Partners)

What is VHIE?

The Veterans Health Information Exchange (VHIE), formerly known as the VLER Health Program allows VA and community health care providers to share Veteran health information electronically and securely through VA Exchange and VA Direct Messaging.

What is VA Exchange (VLER Health Exchange)?

VA Exchange is a secure private network that “Connects Your Docs” by allowing VA and community health providers to share a Veteran’s health summary information. Click to learn more.

Can anyone participate in VA Exchange?

Any Veteran who receives care at a VA facility is eligible for electronic health information sharing. This program is free, if a Veteran chooses not to share their electronic health information, they must sign and complete VA Form 10-10164.

Why should I participate in VA Exchange?

Allowing your VA and community health care providers to electronically share your health information saves time and gives your providers a better picture of your history and overall health. Rather than mailing or carrying printed health information from one provider to another, which may take days or weeks, you can give your providers immediate access to your health information electronically. This information helps your providers make more informed decisions, which improves the overall quality of your health care.

What health information will my providers share through VA Exchange?

Through VA Exchange, providers who treat you share information on your allergies and health problems, medications, and more.

Can I pick and choose the health information I want to share outside VA?

No, not at this time. 

How do I sign up for VA Exchange?

In or after January 2020, you will be automatically enrolled in health information sharing with providers who treat you as outlined in Section 132, MISSION Act.

If you do not want VA to share your electronic records:

  1. Download and sign, VA Form 10-10164 (Opt Out)
  2. Mail the form or hand carry it to your local Release of Information Office (ROI)

Can I change my mind about sharing my health information after I have signed a form to Opt Out?

  1. Download and sign, VA Form 10-10163 (Opt In)
  2. Mail the form or hand carry it to your local Release of Information Office (ROI)

What if I decide not to share?

This will not affect your benefits or your relationship with your VA providers or the VA health system.

How do I know my information will remain private?

VA Exchange is secure and private.  VA takes privacy seriously.  As such, your health information is only shared between your VA health care team and your participating community health care providers.  These community health care providers have partnership agreements with VA and are part of VA’s approved trust network.

Where can I get more information about VHIE?

For more information, call toll-free 1-844-MyVA311 (1-844-698-2311), select 0, and ask for Release of Information (ROI) Office to request a “stop sharing” form.

Click here to go to the VA Exchange Page.