COVID-19 vaccines: All Veterans, spouses and caregivers can get a COVID-19 vaccine at VA by appointment or walk-in clinic. Visit our vaccine information page
Prepare for a visit: Everyone entering our facilities is screened, and visitors are limited. Face coverings are mandatory. For some needs, you may be able to get care at home by phone or video.
For the latest coronavirus information: Visit the CDC website
Patients and families are at the center of the care we provide at the Stratton VA. We carefully consider how to maintain visitation while keeping patients, visitors, and employees safe. The current guidelines are aligned and compliant with guidance from the Veterans Administration and NYSDOH. The Stratton VA may adjust visitation policies at any time, based on the prevalence of COVID-19 in a region or county, or for other related reasons.
To ensure the safety of Veterans and staff, and to limit the spread of COVID-19, visitation is only granted for patients with special needs and other limited circumstances. Additional exceptions may be granted for patients at the end of life. Please check with the nursing staff caring for your loved one for further details and if you have questions.
If granted access visitors are expected to follow the instructions below during the visitation, failure to comply may result in ending the visitation immediately:
Wear a face covering (neck gators, bandanas, face shields are not an appropriate form of a face covering) while in the facility (if visitor does not have a mask, one will be provided).
One (1) visitor (family member, caretaker, or responsible adult) over the age of 18 is permitted at a time at the bedside of the patient.
Visitors must undergo symptom and temperature checks upon entering the facility.
Perform hand hygiene when entering facility and before & after visiting a hospitalized Veteran as instructed by staff.
Wear and remove all personal protective equipment (PPE) while visiting a hospitalized Veteran as instructed by the staff.
Remain in the patient’s room of hospitalized Veteran except to use the nearest restroom (using a restroom designated for patients is not permitted).
Refrain from eating or drinking while visiting a hospitalized Veteran.
Follow social distancing guidelines (6 feet separation) when in waiting areas, etc.
Exit the facility immediately following the visitation.
We appreciate your understanding and assistance as we work to ensure the safest care environment possible.
If you are a Veteran who feels you may have COVID, whether symptomatic or asymptomatic, please note the following:
Symptoms of COVID: include but are not limited to headache, fatigue, muscle or body aches, sore throat, congestion, runny nose, chills, fever, shortness of breath, new loss of taste or smell, nausea, vomiting and or diarrhea. You can also use CDC’s Self-Checker found at CDC Symptoms and Self-Checker webpage for a guided Q&A to assess possible diagnosis.
If Symptomatic: Please go directly to the Emergency Room for testing and treatment. If you have a clinical appointment, cancel it immediately and let them know you are symptomatic for COVID and need to be seen in the ER. Cancelled appointments can be rescheduled after COVID test results are back and you are cleared.
If Asymptomatic (possible exposure to someone with COVID but not experiencing symptoms): Please contact your Primary Care Clinic (PACT) to set up an appointment for our Drive-Thru testing.
*NOTE: In order to ensure minimal exposure and maximum safety for Veterans receiving care at the facility and staff, please do NOT visit the facility for “routine testing” except by appointment with our Drive-Thru testing.*