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Billing and insurance

You can pay your VA Altoona health care bill online, by phone, mail, or in person.

Questions about copay balance

For questions about the copay balance of your VA health care bill, call us toll free at the number below. You won't need to pay any copays for X-rays, lab tests, preventative tests, and services like health screenings or immunizations.

Phone

866-408-2657

Hours

  • Mon. 7:00 a.m. to 7:00 p.m. Central Standard Time
  • Tue. 7:00 a.m. to 7:00 p.m. Central Standard Time
  • Wed. 7:00 a.m. to 7:00 p.m. Central Standard Time
  • Thu. 7:00 a.m. to 7:00 p.m. Central Standard Time
  • Fri. 7:00 a.m. to 7:00 p.m. Central Standard Time
  • Sat. Closed
  • Sun. Closed

Pay online, by phone, or mail

Find out how to make a payment—and what to do if you're having trouble making payments or you disagree with your bill.

Pay online, by phone, or by mail

Pay in person

To pay your copay bill in person, visit the agent cashier's office.

Please bring your payment stub, along with a check or money order made payable to "VA." Be sure to include your VA account number on the check or money order.

James E. Van Zandt Veterans' Administration Medical Center

2907 Pleasant Valley Boulevard Altoona, PA 16602-4305

Cashier's Office

Building 1 Room 1F02

Hours

  • Mon. 8:00 a.m. to 4:00 p.m. Closed for lunch 12:30 - 1:00
  • Tue. 8:00 a.m. to 4:00 p.m. Closed for lunch 12:30 - 1:00
  • Wed. 8:00 a.m. to 4:00 p.m. Closed for lunch 12:30 - 1:00
  • Thu. 8:00 a.m. to 4:00 p.m. Closed for lunch 12:30 - 1:00
  • Fri. 8:00 a.m. to 4:00 p.m. Closed for lunch 12:30 - 1:00
  • Sat. Closed
  • Sun. Closed

Main Phone

Cashier's Office

Private and other health insurance

If you have another form of health coverage—like Medicare, Medicaid, TRICARE, or a private insurance plan through your spouse’s employer—please bring your insurance card with you to your health care appointment.

Learn how VA health care works with other health insurance