Skip to Content
Learn what the PACT Act means for your VA benefits

Leadership

Find contact information for members of VA Boston Healthcare System's leadership team. You can also email the director at bostondirector@va.gov.
Official photo of Vincent Ng, director of the VA Boston Healthcare System.
Vincent Ng

Director

VA Boston health care

Phone: 857-203-6000

Photo of Michael Payne, Deputy Executive Director of the VA Boston Healthcare System.
Michael Payne

Deputy executive director

VA Boston health care

Phone: 857-203-6001

karen_williams
Karen Acerra-Williams MPH

Associate Director for Operations

VA Boston health care

Phone: 857-203-6001

Michael_E_Charness
Michael E. Charness M.D. 

Chief of Staff

VA Boston health care

Phone: 857-203-6011

Photo of Cecilia McVey BSN, MHA, CAN, Associate Director of Nursing and Patient Services for the VA Boston Healthcare System.
Cecilia McVey MHA, RN, FAAN

Associate Director Nursing & Patient Care Services

VA Boston health care

Phone: 857-203-5118

Photo of Dr. Bonnie Charland, Associate Director for Quality Management, VA Boston HCS.
Bonnie Charland PhD, MBA, RN, NE-BC

Associate Director for Quality Management

VA Boston health care

Phone: 800-865-3384