Melissa Conway MPH, FACHE

Under Ms. Conway's operational leadership, VA Boston offers full-spectrum tertiary services across three main campuses and four community-based outpatient clinics. She is the current Graduate Healthcare Administration Training Program (GHATP) preceptor for the facility, developing the healthcare executives of the future.

Ms. Conway joined VA Boston Healthcare System in July 2008 as an Administrative Fellow in the Director's Office as part of the GHATP. After her one-year fellowship, she worked as the Health System Specialist for Radiology Service, also supporting regional initiatives, such as development of a VISN-wide Teleradiology contract. In 2016, Ms. Conway accepted a role as the Health System Specialist to the Chief of Staff, where she assisted in implementing the VA Boston TAVR program. This program completed procedure number 500 in late 2025. 

Ms. Conway was named the Assistant Director in February 2019. During this time, she chaired the Integrated Project Team establishing VA Boston as a Lung Transplant Center of Excellence under the National Transplant Program. 

Prior to joining VA Boston, Ms. Conway obtained her undergraduate degree in Management from Bentley University and her Master's Degree in Public Health from Yale School of Public Health. She is a Fellow of the American College of Healthcare Executives. In 2020, Ms. Conway was the recipient of the ACHE VA Regent Award for Early Career Healthcare Executives. She completed the Partnership for Public Service, Excellence in Government Fellows Program in 2024.