Fiscal Year 2005 Performance and Accountability Report Published November 15, 2005
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Enabling Objective E-2: Outreach and Communications
Improve communications with veterans, employees, and stakeholders about the Department's mission, goals, and current performance as well as the benefits and services VA provides.
Performance Trends and Impact of FY 2005 Result
Performance Trend |
FY 2005 Impact |
Supporting Measure: Percent of newly elected/appointed state officials contacted within 60 days of taking office regarding VA programs/services
| |
2002
| 75% |
2003
| 80% |
2004
| 90% |
2005 Result
| 100% |
2005 Plan
| 100% |
2006 Plan
| 100% |
Strategic Target
| 100% |
|
In 2005 VA contacted all newly elected or appointed state officials (i.e., primarily governors and/or state veterans affairs directors) within 60 days of their election or appointment to inform them as to whom to contact in VA with questions on veteran-related issues such as:
- Impacts on state resources regarding National Guard servicemen and women serving in Operation Iraqi Freedom and Operation Enduring Freedom.
- Veterans' benefits available from the federal government to veterans in their state.
- Understanding the federal/state relationship involved with state veterans homes and state veterans cemeteries.
- Statistics on veteran population and VA expenditures in their state to assist them with planning.
This outreach is beneficial to the veteran because the better the elected representatives understand VA and veterans' issues in general, the better the veteran will be served.
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Related Information
Major Management Challenges
Neither VA's Office of Inspector General nor the Government Accountability Office identified any major management challenges related to this objective.
Program Evaluations
No independent program evaluations have been conducted that specifically address this objective.
Program Assessment Rating Tool (PART) Evaluation
No PART evaluations have been completed that specifically address this objective.
New Policies and Procedures
VA is in the process of developing a new strategic plan for 2006-2011, which will be issued in February 2006. Changes in VA's goals and objectives reflecting the priorities of the new Secretary are possible. If such changes are made, VA will communicate them to all employees as well as the larger communities of veterans and stakeholders.
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