Buffalo VA Regional Benefit Office
We help Veterans, service members, and their families access VA benefits and services. Benefits we can help with include disability compensation, education benefits, life insurance, pensions, and home loans.
Location and contact information
Address
130 South Elmwood Ave, Suite 601
Buffalo, NY 14202
Phone numbers
Main phone:
VA benefits hotline:
Office hours
Hours may vary for different services. Select a service on this page to check the hours.
- Mon: 8:30 a.m. to 4:00 p.m.
- Tue: 8:30 a.m. to 4:00 p.m.
- Wed: 8:30 a.m. to 4:00 p.m.
- Thu: 8:30 a.m. to 4:00 p.m.
- Fri: 8:30 a.m. to 4:00 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Some services are available on a walk-in basis, but we'd prefer you have an appointment.
Make an appointment to visit with the Visitor Engagement Reporting Application (VERA)
We are located in the Niagara Center. Please use the main entrance on Niagara Street.
Parking available in adjacent parking garage. Limited metered parking available on W Huron Street, S Elmwood Avenue and Niagara Street.
Please allow time to be screened by security.
Public Contact and Veterans Readiness & Employment services are available on the first floor.
Our office can be reached by public transportation.
When you visit, please bring a current, unexpired photo ID.
Depending on the reason for your visit, you may need to bring additional documents and information about you and your dependents, including:
Documents
- A copy of your discharge or separation papers (DD214)
- Copies of relevant medical records
Personal information
- Your Social Security number
- Direct deposit information
Information about your dependents
- Dates of birth
- Social Security numbers
We can help you find out what documents to bring to your visit. We can also request documents for you. Call the office for more information.
In the spotlight
VA accredited representatives
VA-accredited representatives can help you file a claim or request a decision review.
Protect your benefits and avoid unlawful fees.
Get responsible, qualified help from a VA accredited representative.
Edith Nourse Rogers Science Technology Engineering Math (STEM) Scholarship
If you have exhausted your Post-9/11 GI Bill or Fry Scholarship, you may be eligible for additional benefits for training in high-demand fields.
Veteran benefits
Select a topic to learn more.
We can guide you through the disability compensation process. We can help you understand your eligibility, start a claim, or complete your paperwork. If you’ve already filed a disability claim or requested a decision review, we can help you check the status. If you already receive disability benefits, we can help address any payment issues.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help with disability compensation benefits
Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, check claim status, update direct deposit, and more.
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Public Contact
Location
1st Floor
Public Contact
Public Contact
Service Hours
The service hours are the same as our facility hours.
We can help you apply for VA education benefits, find the right school or training program, or get career counseling.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help applying for education benefits
Our benefit counselors can help you fill out paperwork.
Appointments
Main Phone
Location
1st Floor
Main Phone
Service Hours
The service hours are the same as our facility hours.
Family member and caregiver benefits
Select a topic to learn more.
We can help you apply for VA education benefits for family members, including Dependents’ and Survivors’ Educational Assistance (Chapter 35) and the Fry Scholarship. We can also help you apply to use transferred Post-9/11 GI Bill benefits.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help applying for education benefits
Our benefit counselors can help you fill out paperwork.
Location
1st Floor
Main Phone
Service Hours
The service hours are the same as our facility hours.
Other services
Select a topic to learn more.
We can help you find and download VA letters and documents that include information about your benefits.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get a copy of a VA letter
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Public Contact
Location
1st Floor
Public Contact
Public Contact
Service Hours
The service hours are the same as our facility hours.
If you receive VA disability compensation, pension, or education benefits, we can help you update your direct deposit information. You’ll need your bank’s routing number and account number to make the updates.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help changing your direct deposit information
Our benefit counselors can help you fill out paperwork or address any payment issues.
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Public Contact
Location
1st Floor
Public Contact
Public Contact
Service Hours
The service hours are the same as our facility hours.
We can connect you with a VA-recognized Veterans Service Organization or approved representative who can file a claim, decision review, or appeal on your behalf.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Find responsible, qualified representation
Our benefit counselors can help you learn about the services available through Veterans Service Organizations (VSO) and find an accredited representative.
Appointments
Contact the Veteran Service Organization to schedule, reschedule, or cancel your appointment.
Disabled American Veterans
New York State Department of Veterans' Services
Paralyzed Veterans of America
Veterans of Foreign Wars (VFW)
Vietnam Veterans of America (VVA)
Location
1st Floor
Disabled American Veterans (DAV)
New York State Department of Veterans' Services (NYSDVA)
Paralyzed Veterans of America (PVA)
Veterans of Foreign Wars (VFW)
Vietnam Veterans of America (VVA)
Can't find the service you're looking for?
Call our VA benefits hotline at 800-827-1000 (TTY: 711). We’re here 8:00 a.m. to 9:00 p.m. ET, Monday through Friday.
Get updates from the Veterans Benefits Administration
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