Prepare for VA's Secure Sign-in Changes

VA is committed to making it as easy as possible for Veterans to manage their benefits and health care online while protecting Veterans’ identities and data. As part of this commitment, and in an effort to streamline Veterans’ sign-in options, you now have 2 secure sign-in account options (ID.me and Login.gov) for all VA websites and apps.

VA sign in webpage showing on laptop and mobile device

Starting in 2025, you'll need to use an ID.me or Login.gov account to sign in to My HealtheVet, VA.gov, the VA: Health and Benefits mobile app, and other VA websites. We removed the My HealtheVet option on March 5, 2025. And we removed the DS Logon option on November 18, 2025.

Veterans can begin this transition now by visiting www.va.gov/sign-in-changes to learn how to create a verified ID.me or Login.gov account. The process takes about 10 minutes. Importantly, Veterans who do not transition before these deadlines will be able to resume accessing their data, benefits, and services online as soon as they create an ID.me or Login.gov account.

This transition only impacts account-based online services. Many VA webpages are accessible without signing in—such as finding information about VA locations, downloading VA forms, learning more about the PACT Act and how to file claims, and more.

Why is VA transitioning to ID.me or Login.gov accounts?

This transition is our response to Veterans’ feedback to offer fewer sign-in account options and help reduce confusion and sign-in complexity.
This change helps us continue to protect the security of Veterans’ identities and data by making sure that all Veterans are using modern, secure accounts and have the added protection of multifactor authentication.
Identity theft and related medical identity theft are serious issues that can cause severe financial hardship and disruption in medical care for Veterans and their families.
In 2023, the Federal Trade Commission (FTC) received more than 1 million reports of identity theft. That same year, Veterans and military retirees also reported to the FTC $350 million in losses to fraud.
Federal policy requires VA to help all Veterans begin using a sign-in account that meets modern security standards, and that Veterans’ sign-in experience is as simple as possible. ID.me and Login.gov help us meet both these requirements.

Actions to take—and who’s affected

If you use an account to access any VA online services – including through VA’s mobile app – and are not yet using ID.me or Login.gov, this change will impact you.

If you:

Already use an ID.me or Login.gov account to access VA’s online services or mobile app, you are all set and don’t need to do anything additional.
Have previously used a DS Logon or My HealtheVet username and password to access VA’s online services or mobile app, we encourage you to create an ID.me or Login.gov account sooner rather than later so you have time to get used to it.
Are planning to create a sign-in account for the first time this year to access VA’s online services or mobile app, you should create and use an ID.me or Login.gov account.
Want to manage your VA benefits and services offline, that’s not a problem. VA will continue to provide easy access to manage your VA benefits and health care in other ways, including by phone or in-person.

Learn more and get support

VA is dedicated to making sure you succeed in transitioning to a modern, secure account. We’re here to support you and help you prepare.

Learn how to create an ID.me or Login.gov or account to manage VA benefits online

Keep up to date with the latest information on the upcoming sign-in changes