Skip to Content

Patient Portal and VA.gov Assistance

Interested in getting help signing into and navigating VA's patient portal? We continue to offer assistance at our main clinic in the Virtual Health Resource Center(VHRC), Monday through Friday, 8:00 am to 3:00 pm. Can't make it to the main clinic? Now we offer assistance at our CBOCs as well. Scroll below to view locations and times for assistance sessions.

  • Please bring your valid driver's license or state ID, social security card, a smartphone, tablet, or laptop with a camera, and the ability to access your personal email and U.S. phone number
  • Missing info on the new patient portal website? Please call the help desk at 1-
  • For VA benefit letters, VA forms, etc., login to www.VA.gov or call 1-. VA benefit letters currently cannot be printed here or at our Release of Information office.
  • PatientPortal.MyHealth.va.gov

Grove City

In-person staff assistance will be available for the patient portal on the 2nd Wednesday in March, June, September, and December 2026 from 8:00 am to 3:00 pm

 

Marion

In-person staff assistance will be available for the patient portal on the 3rd Thursday of the month in 2026 from 8:00 am to 3:00 pm

 

Newark

In-person staff assistance will be available for the patient portal on the 2nd  and 4th Fridays of the month in 2026 from 8:00 am to 3:00 pm

 

Zanesville

In-person staff assistance will be available for the patient portal on the 1st and 3rd Fridays of the month in 2026 from 8:00 am to 3:00 pm


 

patient portal assistance
Patient portal immediate assistance contact number