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Fitchburg VA Clinic

Our outpatient clinic offers primary care and specialty health services, including mental health care, laboratory services, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Fitchburg VA Clinic.

Location and contact information

Address

881 Main Street, Philip J. Philbin Federal Building
Fitchburg, MA 01420-3008

Phone numbers

Main phone: 978-342-9781
Mental health care: 413-584-4040, ext. 2336

Clinical hours

  • Mon: 8:00 a.m. to 4:30 p.m.
  • Tue: 8:00 a.m. to 4:30 p.m.
  • Wed: 8:00 a.m. to 4:30 p.m.
  • Thu: 8:00 a.m. to 4:30 p.m.
  • Fri: 8:00 a.m. to 4:30 p.m.
  • Sat: Closed
  • Sun: Closed
Illustration of a facility with a flagpole

Prepare for your visit

Click on a topic for more details.

Cost: Free

Wheelchair availability:  Wheelchairs are available upon arrival for patients who need them to access the building.

Van Services for Veterans

Arrange a DAV van ride

If you’d like to schedule a DAV van ride, contact the hospital service coordinator who serves your county.

Edward P. Boland VA Medical Center
Leo Vance, Jr.
Liberty Building 1, Room  1079
Map of Edward P. Boland VA Medical Center campus
Phone: 413-582-3078

Please note that DAV vans can only provide rides to ambulatory passengers (passengers who are able to move around without the driver’s help). For information on accessible transportation options, review our other Veteran shuttle services.

Learn more about DAV and the other van services available in your county

Shuttle services (Mon - Fri)

VA Central Western Mass offers a shuttle service between Edward P. Boland Way in Leeds and the VA outpatient clinics in Springfield and Worcester. Shuttle services are provided on weekdays, by appointment only, excluding federal holidays. Seating is limited; Veterans must make a reservation by calling the Travel Department at  extension 6710 or 6711. 

Shuttle Schedule

Please note that arrival times may vary dependent on traffic and/or weather. 

Other Veteran shuttle services

Other Veteran-specific transportation services, including buses, shuttles, and wheelchair-accessible transport, are available to patients. Please contact these providers directly to schedule a ride.

Schedule a ride at www.vetride.va.gov/

Local transportation services

The Northampton VAMC is located on the Pioneer Valley Transit Authority (PVTA) bus Line. The Bus runs from 6:05 AM to 8:05 PM daily. For more information on the Bus schedule, you can visit their website.

Beneficiary Travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

You can also contact your local Beneficiary Travel Department at 413-584-4040 x6827 for more information.

Not Eligible for Beneficiary Travel?

Are you not eligible for Beneficiary Travel, but need a ride to an appointment? We may be able to help using our local Van Service or shuttles. Please contact us at 413-584-4040 x6710 or x6711 for more information.

Contact:
Jonathan Penna
Email: Jonathan.Penna2@va.gov
Phone: 413-584-4040, ext. 2000

Guidelines for using DAV vans

DAV van passengers are expected to follow certain guidelines, established by the Department of Veterans Affairs and the DAV National Headquarters. These guidelines include the following:

  • All riders must be ambulatory (able to board and exit the van without the driver’s help).
  • The DAV van driver is only allowed to stop the van for rest stops, emergencies, and to pick up and drop off passengers. Passengers should not ask the driver to make side trips to take care of their personal business.
  • Passengers are not permitted to smoke, chew tobacco, drink alcohol, use foul language, or bring weapons, drugs, or any illegal substance on the van. Van drivers are not required to provide transportation to any Veteran who is intoxicated, abusive, or who poses a threat to the driver or other passengers.
  • Passengers should not do anything to distract the driver.
  • Passengers should wear seatbelts at all times. Any passenger who refuses to wear a seatbelt will be denied transportation.
  • If a Veteran needs another individual (for example, a caregiver) to ride in the van with them, they need to get authorization from their VA attending physician or VA-certified nurse practitioner.
  • Veterans being discharged or granted passes can ride on a DAV van during the van's trip back to its home county only if space is available. The Veteran must be ready to leave when the van leaves the VA medical center.
  • Veterans should be dressed and ready to leave for the hospital at the time specified. Drivers can’t wait for Veterans who aren’t ready to leave at the appointed time.
  • Veterans can only bring with them items that they can hold on their lap or store under the seat.
  • The DAV van is not an emergency vehicle. The driver may refuse to transport any Veteran who appears to be too ill to ride the van.
  • Veterans who use the DAV Transportation Network will not be eligible to receive reimbursement for travel expenses.
    (M-1, Part 1, Chapter 25, July 8, 1991)

In the spotlight at VA Central Western Massachusetts health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? No

Walk-ins accepted? No

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? No

Walk-ins accepted? No

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

 

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Contact information

Hours
  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? No

Walk-ins accepted? No

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth

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