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VA » Health Care » VHA Office of Community Care

VHA Office of Community Care

Millennium Act Veterans Satisfaction Survey

Millennium Act Veterans Survey

If you are a Veteran who received a letter from VA regarding your emergency care in a community medical facility, please take this important survey.

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In Vitro Fertilization (IVF) Treatment for Eligible Veterans

In Vitro Fertilization Benefit

This year, VA began offering in vitro fertilization benefits to eligible Veterans and their spouses through participating community care providers.

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VA At Your Fingertips

VA introduced the 1-844-MyVA311 as a go-to source to get connected to the right place quickly; a 24/7 one-stop information platform for VA services.

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Veterans Survey IVF Benefits Available MyVA311

VA’s goal is to deliver community care through a single consolidated program that is easy to understand, simple to administer, and meets the needs of Veterans, their families, community providers and VA staff.

Who Are We?

VA has provided care in the community for over 70 years. While the programs to deliver this care have changed over time, our objective to increase timely access to care for Veterans remains. VA Community Care is made up of a diverse group of staff from all over the country. We are clinicians, health care administrators, business specialists, information technology staff and more. We work tirelessly to support Veterans, community providers and VA staff. Veterans are at the center of what we do—we are committed to bringing high-quality health care closer to home for our nation’s Veterans.

What Do We Do?

Veterans are at the center of what we do— we are committed to bringing high-quality health care closer to home for our nation’s Veterans.Dr. Baligh Yehia, Deputy Under
Secretary for Health, Community Care

Today, Veterans are using community care more than ever before. In fiscal year 2016, Veterans scheduled more than 25.5 million appointments across all VA Community Care Programs. Currently, there are multiple programs to send Veterans out into the community to receive care. Each program has different mandates and processes, which creates unnecessary confusion for Veterans and their families, community providers and VA staff.

How Will We Get There?

VA is working closely with all our partners to build a high-quality network to deliver community care. To achieve this, we are looking at consolidating the various community care programs into one simplified and streamlined program as outlined in the Plan to Consolidate Community Care Programs. In developing the approach for consolidation, we looked at the Veteran community care journey to identify touchpoints that would have the greatest impact on improving the Veteran health care experience. We are implementing innovative solutions to make immediate fixes where we can while driving toward a better future state. Our revenue program generates approximately $3 billion operating dollars a year to VA medical centers (VAMCs) to provide Veterans health care.