Honoring Their Legacy
Memorial Day is a time to reflect on the contributions of Veterans who made the ultimate sacrifice for the freedoms and opportunities we enjoy today.
Provider Survey about VCP
If you are a community care provider and received a letter from VA, please take this important survey.
VA At Your Fingertips
VA introduced the 1-844-MyVA311 as a go-to source to get connected to the right place quickly; a 24/7 one-stop information platform for VA services.
VA’s goal is to deliver community care through a single consolidated program that is easy to understand, simple to administer, and meets the needs of Veterans, their families, community providers and VA staff.
Who Are We?
VA has provided care in the community for over 70 years. While the programs to deliver this care have changed over time, our objective to increase timely access to care for Veterans remains. VA Community Care is made up of a diverse group of staff from all over the country. We are clinicians, health care administrators, business specialists, information technology staff and more. We work tirelessly to support Veterans, community providers and VA staff. Veterans are at the center of what we do—we are committed to bringing high-quality health care closer to home for our nation’s Veterans.
What Do We Do?
Veterans are at the center of what we do— we are committed to bringing high-quality health care closer to home for our nation’s Veterans.Dr. Baligh Yehia, Deputy Under
Secretary for Health, Community Care
Today, Veterans are using community care more than ever before. In fiscal year 2016, Veterans scheduled more than 25.5 million appointments across all VA Community Care Programs. Currently, there are multiple programs to send Veterans out into the community to receive care. Each program has different mandates and processes, which creates unnecessary confusion for Veterans and their families, community providers and VA staff.
How Will We Get There?
VA is working closely with all our partners to build a high-quality network to deliver community care. To achieve this, we are looking at consolidating the various community care programs into one simplified and streamlined program as outlined in the Plan to Consolidate Community Care Programs. In developing the approach for consolidation, we looked at the Veteran community care journey to identify touchpoints that would have the greatest impact on improving the Veteran health care experience. We are implementing innovative solutions to make immediate fixes where we can while driving toward a better future state. Our revenue program generates approximately $3 billion operating dollars a year to VA medical centers (VAMCs) to provide Veterans health care.