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Nassau Vet Center

We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, post traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.

Locations and contact information

Main Location

970 South Broadway
Hicksville, NY 11801-5019

Direct line

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
NassauVetpic

Other locations

Vet Centers are community based to be more accessible in areas where you live.

We also have non-traditional hours that change periodically given our community’s needs. Please call us to find out more.

Need help after hours?

Our call center is available 24/7. Call us anytime at 877-927-8387.

Prepare for your visit

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We have a large well-lit area.  Please feel free to park in any available space.

We are located at the end of the store fronts at Quality Plaza, upon entrance from the traffic light please make an immediate left and follow the stores all the way to the end until you arrive at 970 S. Broadway. We are in between Applebee's Restaurant and the Levittown Ford auto parts dealer. Directly across from the Grumman water towers.  

Accessible parking and entrance to Vet Center for those with mobility issues is available.  

The Nassau Inter-County Express (NICE) public transportation route N80 stops directly in front of the Vet Center. Visit NICE to view the bus schedule.

First time visitor? Give us a call and let's discuss how we can help. Call  to schedule an appointment with one of our counselors.

Making an appointment:

After your initial contact with the Nassau Vet Center, the Vet Center Director will be notified to call you to schedule an appointment. You can expect a return call within 1-2 business days, and we should be able to schedule your first appointment within 2-10 business days, depending on schedule availabilities. 

Anyone in crisis will be seen within the same day.

Contacting us:

You can call us anytime during our posted hours of operation. If you need to call outside of those times, on weekends, or holidays, the Vet Center Call Center is available 24/7 at 877-927-8737

Cancelling or rescheduling an appointment:

If you know you will miss an appointment, please notify us as soon as possible so we can reschedule your appointment and make that time available for another Veteran.

First-time visitor or walk-ins:

If you are a first-time visitor, stop by during our office hours or call  to discuss how we can help.

Many of our services are available on a walk-in basis.

You do not need to be registered for care at VA, rated for a service-connected disability, or receiving any other form of VA benefits. On your first visit, we will look for one or more of the following:

Discharge documents (such as a DD214)

  • Receipt of certain awards
  • Deployment orders
  • Other documents that show qualifying military service

Request your military service records online.

If you don’t have these documents on-hand, come in and we can work with you to establish your eligibility and answer any questions you might have

In the spotlight at Nassau Vet Center

Counseling services

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We offer couples and family counseling to support you as you work toward meeting your goals.

At the Nassau Vet Center we offer individual and group counseling.  We also provide referral to VA counseling resources and therapy resources in your community. 

We offer the following couples groups

  • Conflict Management
  • Interpersonal Relationships

If someone close to you has died or you’re adjusting to a difficult life change, we’re here to support you.

If you are having trouble adjusting to a difficult life change or someone close to you has passed away, the Nassau Vet Center can offer counseling and other support, such as:

  • Bereavement counseling for the families who have lost a loved one while they were serving on active duty
  • Grief counseling
  • Contact information to the Veterans Benefits Administration and Calverton and Long Island National Cemetery regarding possible burial and survival benefits. 

If you’re struggling with issues like PTSD, depression, grief, anger, or trauma, we offer counseling and other support. We’ll work with you to help you achieve your personal goals.

At the Nassau Vet Center, we offer individual and group counseling.  We also provide referral to appropriate resources in our community.

Care at our center includes:

  • One -on-one hour long counseling sessions targeted to meet your individual needs.
  • Group counseling for Iraq and Afghanistan Veterans, Vietnam Veterans; Spouse/Significant Others, and more

Evidence-based therapies such as:

  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Cognitive Behavioral Therapy (CBT) 

If you experienced sexual assault or harassment during military service, we can help you get the counseling you need. Any Veteran or service member, including members of the National Guard and Reserve forces, who experienced military sexual trauma is eligible to receive counseling. This applies to people of all genders from any service era.

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and support through private counseling and group therapy. We can also refer you to VA or community counseling for treatment and therapy resources.

At the Nassau Vet Center, we offer individual and group counseling.  We also provide referral to VA counseling resources and therapy resources in your community.  Specialty care at our center includes:

Nassau Vet Center PTSD Groups

Groups include:

  • Vietnam Veterans PTSD 
  • PTSD Trauma Recovery
  • Vietnam Vet PTSD Maintenance 
  • PTSD Combat Trauma 
  • Seeking Safety 

Evidence-based therapies such as:

  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Cognitive Behavioral Therapy (CBT)
  • Cognitive Processing Therapy (CPT)

If you’re returning from military service, we’ll help you transition to civilian life. We can connect you with educational and career counseling, mental health services, and other programs and benefits that will support your transition.

Referral services

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We can help you overcome substance use problems, from unhealthy alcohol use to life-threatening addiction. We'll connect you to services for your specific needs.

The Nassau Vet Center can direct you to the VA Substance Use Disorder Treatment Program (SUDTP) within the Northport VA hospital, other community residential treatment programs contracted with the VA and support groups within the community. 

If you’re homeless or at risk of becoming homeless, we can help you connect with resources in your community.

The Nassau Vet Center’s Veteran Outreach Specialist can connect you with VA’s HUD-VASH Program, Supportive Services for Veteran Families, Services for Underserved-Supportive Housing, United Veterans Beacon House and many other community resources and partners.

Call our Veterans Crisis Line at 988 and press 1 to get support anytime day or night. This service is private, free, and available 24/7. Our Vet Center can also connect you with ongoing counseling and services.

You can reach the local Suicide Prevention Coordinator at Northport VA Medical Center by calling or visiting the Northport VA Medical Center at 79 Middleville Road in Northport. 

We can help connect you to VA and community resources that will support you in achieving your goals.

If you’re returning from military service, we'll help you transition to civilian life.  we can connect you with educational and career counseling, mental health services, and other programs and benefits that will support your transition.  

We understand that the transition form military to civilian life can be a challenge.  We offer a variety of ways to assist you in that process such as:

  • How to get VA medical benefits and register for care
  • Where to go to file claims and other forms
  • Understanding your VA education benefits
  • Housing and home loans
  • Education and referral for VA burial benefits

The Nassau Vet Center can also connect you to Veterans Service Organizations in your community.

Other services

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We provide private organizations and community agencies education on our Veteran community and military culture. Together, we build referral networks to expand support for Veterans, service members, and their families.

The Nassau Vet Center collaborates with Army National Guard and Reserve units, Nassau County Veterans Service agency, Nassau County Veterans Courts,  local law enforcement and community agencies. 

We offer secure and confidential individual and group counseling through telehealth. You can schedule a phone or video appointment for Vet Center services.

If you are unable to come to the Nassau Vet Center for a variety of reasons such as not being able to take time off from your busy schedule and/or not feeling well, we can accommodate you with telehealth services. 

We offer workshops and classes if you want to connect with other Veterans but don't want a group counseling setting.

  • Creative Expression group 
  • Yoga group 

How we’re different than a clinic

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Vet Centers are small, non-medical, counseling centers conveniently located in your community. They’re staffed by highly trained counselors and team members dedicated to seeing you through the challenges that come with managing life during and after the military.

Whether you come in for one-on-one counseling or to participate in a group session, at Vet Centers you can form social connections, try new things, and build a support system with people who understand you and want to help you succeed.

You may be eligible for Vet Center services no matter your discharge status or eligibility for VA health care. And we encourage you to contact us, even if you’re not sure if you’re eligible. If we can’t help you, we’ll find someone who can. 

If you’re a Veteran or service member (including National Guard and Reserves), you’re eligible if you meet any of these service requirements: 

  • You served on active duty in any combat theater or area of hostility, or 
  • You provided mortuary services or direct emergency medical care to treat the casualties of war while on active duty, or 
  • You were a member of an unmanned aerial vehicle crew that provided direct support to operations in a combat theater or area of hostility, or 
  • You served on active duty in response to a national emergency or major disaster declared by the president, or under orders of the governor or chief executive of a state in response to a disaster or civil disorder, or  
  • You’re a current or former member of the Coast Guard who participated in a drug interdiction operation, or 
  • You’re a current member of the Reserve Component assigned to a military command in a drill status, including active Reserves, and you need to address a behavioral health condition or psychological trauma that is related to your military service

If you’re a Veteran or service member (including National Guard and Reserves), you’re also eligible for Vet Center services if any of these descriptions is true for you: 

  • You’re a Vietnam Era Veteran who used Vet Center services before January 2, 2013, or 
  • You experienced military sexual trauma (no matter your gender or service era), or 
  • You currently use any covered VA educational assistance benefits

What are the covered educational assistance benefits?

  • Montgomery GI Bill Active Duty
  • Montgomery GI Bill Selected Reserve
  • Post-9/11 GI Bill
  • Reserve Educational Assistance Program (REAP)
  • Veteran Rapid Retraining Assistance Program (VRRAP)
  • Veteran Readiness and Employment (VR&E)
  • Veterans’ Educational Assistance Program (VEAP)
  • Veteran Employment Through Technology Education Courses (VET TEC)

Remember: You don’t need to be enrolled in VA health care to be eligible for Vet Center services. You don’t need to have a service-connected disability. And you can have any character of discharge.

You can use our counseling and other support services when your participation would support the growth and goals of the Veteran or service member in your family. If the Veteran or service member considers you family, so do we.  

You can also use our bereavement services if any of these descriptions is true for your family: 

  • The Veteran or service member died while serving on active duty, or

  • The Veteran was using Vet Center services at the time of their death, or

  • The Veteran or service member died by suicide 

No. You don’t have to be enrolled in VA health care or have a service-connected disability.

Safe and confidential. Our records can’t be accessed by other VA offices, the DoD, military units, or other community networks and providers without your permission or unless required to avert a life-threatening situation. Here, you can be as open as you want—there’s absolutely no judgment.