Manila Outpatient Clinic
Fax (Medical Documents): 632-318-8370
Fax (Reimbursements): 632-550-3983
Effective October 1, 2017, VA Discontinued Providing Any Travel Expenses in the Philippines: Veterans in the Philippines will not receive health care-related travel expenses, but will not have to repay expenses mistakenly paid to them prior to September 30, 2017.
Since 2008, VA regulations no longer permit the reimbursement of Veterans' travel expenses for health care visits and compensation-and-pension examinations in the Philippines. However, the U.S. VA Manila Outpatient Clinic, in the Philippines, continued to provide such travel payments to the present.
Security Notice: Visitor Laptops and Larger Electrical/Electronic Devices Are Now Prohibited into the Mission Facilities including VA Manila. The security personnel is not authorized to store any of these devices while you complete your VA appointment.
The VA Outpatient Clinic in the Philippines is the only VA healthcare facility located in a foreign country and located on U.S. Embassy property. Only Veterans who have a service-connected disability of at least zero percent and registered with VA OPC are eligible for care and services.
VHA Directive 2012-019 and 38CFR17.35 provide the authority for delivery of certain outpatient health care services to U.S. Veterans residing or visiting in the Philippines. Service-connected U.S. Veterans who receive care through the OPC may be treated for their non-service connected disabilities within the available scope of services and resources of the OPC.
Effective October 1, 2017, VHA Foreign Medical Program (FMP) assumed medical claims processing responsibilities in the Philippines for all care in the community to include inpatient and outpatient care, diagnostic and laboratory tests, medications, refills, prosthetics and durable medical equipment reimbursement. VA Manila no longer issues LOAs, pre-authorizes treatment or reimburses Veterans for care received outside the VA Manila Outpatient Clinic.
Lesbian, Gay, Bisexual & Transgender (LGBT) Program
If you are a Veteran, dependent, or support person and would like information about VA services for LGBT Veterans, contact Vicki Randall, Manila Outpatient Clinic LGBT Veteran Care Coordinator (LGBT VCC), or access the VHA National LGBT Program Office of Patient Care Services website.