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VA Social Workers: More than advocates for Veterans

A VA social worker meets with a Veteran
Air Force Veteran Ross Burkepile shares a laugh with Katherine Radick, a VA social worker, during a routine check-in at the Jack C. Montgomery VA Medical Center.

Social workers play an important role in VA health care by providing support to Veterans, families, and caregivers. You will find them in many service areas ready to help with anything from managing stress-related issues to assisting with finances, housing, and questions about treatment.

Katherine Radick is a social worker at the Jack C. Montgomery VA Medical Center, where she works with Veterans in the Inpatient Physical Medicine and Rehabilitation Unit. As part of the team, she interacts with Veterans of all ages and backgrounds seeking to improve their mobility and strength.

On a typical day you might find Radick speaking with a Veteran about their care, goals, values, and support systems. She also assists with discharge planning and helps families find additional resources and services.

Radick served in the Army before becoming a social worker and can relate to many of the Veterans who come through the unit.  

“I went through rehabilitation after a service injury,” said Radick, while making her rounds in the unit. “Having that personal perspective helps me understand some of the experiences that our Veterans are going through in being away from their families. I try to help them keep their motivation to strengthen and heal.”

Air Force Veteran Ross Burkepile greeted Radick as she approached him. Even under the mask you could see a big smile spread across his face when he saw her. After talking to Radick about his care, Burkepile expressed how grateful he was for her and the entire staff in the Inpatient Rehab Unit.

“My experience here has been exceptional,” said Burkepile. “In a short amount of time, they have turned my whole life around. I didn’t think I was going to make it when I arrived but, with their help, I am now walking and talking again. It’s amazing,” he said, pausing to wipe away tears. “Every single person I have met here has been extremely happy. It’s like the whole place is just energized with a positive energy. I couldn’t have prayed for a better group of people.”

Continuing her rounds, Radick greeted Army Veteran Jerry Tollison, who was busy working with his physical therapist, Katie Watson. Tollison greeted Radick with a big smile and a joke. While speaking with her and Watson, he complimented the rehab staff for the care he was receiving.

Radick says she enjoys having the opportunity to meet and support so many fellow Veterans. However, she was quick to point out that it’s a group effort.

“The inpatient rehab team and I do everything we can to be the cheerleaders and providers for our valued Veterans. We strive to work as a unit and discuss progress, as well as any areas that need improvement,” said Radick. “As the social worker, I bring to the table the voice of the Veteran and family, advocating for their values, goals and needs. This is my dream job, and it is truly rewarding!”

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