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LGBTQ+ Veteran care

VA Finger Lakes health care employees receive training in clinical care that is responsive to the unique needs of LGBTQ+ Veterans. Our trained LGBTQ+ Veteran care coordinators are fully equipped to support the health, welfare, and dignity of you and your family.

We serve all who served

Connect with a care coordinator

LGBTQ+ coordinator

Katrina Ehmann LCSW

LGBTQ+ Veteran Care Coordinator

VA Finger Lakes health care

Phone: 585-315-5448

Email: Katrina.Ehmann@va.gov

kayla drake

Kayla Drake

Bath LGBTQ+ Veteran Care Coordinator

VA Finger Lakes health care

Phone: (607) 664-4342

Email: Kayla.Drake2@va.gov

tammie Delforte

Tammie Delforte

LGBTQ+ Canandaigua Coordinator

VA Finger Lakes health care

Phone: 585-393-8747

Email: tammie.delforte-papas@va.gov

Care we provide at VA Finger Lakes health care

We promote the health, welfare, and dignity of Veterans who identify as lesbian, gay, bisexual, transgender, queer/questioning (LGBTQ+) or a related identity. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:

  • Mental health services, including psychosocial assessments for hormone therapy and gender confirming surgeries
  • Creative arts therapies
  • Hormone therapy
  • Gender-affirming prosthetics
  • Testing, counseling, and care for HIV and sexually transmitted infections, including post-exposure prophylaxis (PEP) and pre-exposure prophylaxis (PrEP) for Veterans at risk for HIV
  • Other prevention, screening, wellness, and testing services

Policies and practices to know

The care coordinator can help you get started with care or with navigating any of these issues.

Visitation: A same-sex partner, family member, friend, or other individual can be present with the patient for emotional support during the course of the patient's stay.

Definition of family: "Family" may include individual(s) not legally related to the individual. Family members include spouses, domestic partners, different-sex and same-sex significant others.

Advance directives: Veterans may designate any person as a decision-maker for care if they won't be able to make these decisions themselves. This includes same-sex partners. Advance directive agents are chosen by the Veteran and do not need to be biologically related.

Documentation in medical records: VA Finger Lakes maintains the confidentiality of information about sexual orientation, sexual behavior, and gender identity, just like any other private health information.

Changing name or sex in records: Your name in your medical record will reflect your legal name. The sex in your medical record should reflect your self-identified gender. You have the right to request that your name and sex are updated as appropriate. There are established procedures for changing your name and sex with the VA Privacy Officer.