Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Geriatrics and Extended Care


Quick Links

Veterans Crisis Line Badge
My healthevet badge
EBenefits Badge

PTSD Vet and Family Use Helpful Shared Decision Making Aids

Expand Content (accessible version)

Ms. Williams

These stories are fictional, but are based on real Veterans' experiences.

Ms. Williams is a 31 year old Operation Iraqi Freedom combat Veteran who served in the Army and suffered blast injuries.

  • She has difficulty walking, balance problems, and trouble remembering instructions and details.
  • She has high blood pressure.
  • She does not feel like her “old” easygoing self, and is now quick to anger and prefers to be alone.
  • She has been evaluated and found to have Post-Traumatic Stress Disorder.

Ms. Williams' support system:

  • She lives with her mom and her school-age daughters.
  • She knows her mom is worried that she will not be able to provide all of her care.

Ms. Williams and her family were open to considering what services the VA offers that could make some of the challenges at home easier to manage. Home and Community Based Services, known to older Veterans as part of “long term care,” are sometimes called “independent living resources” by younger Veterans. Her nurse care manager showed Ms. Williams the Guide to Long Term Care and suggested she complete the Shared Decision Making Worksheet SDM icon. The nurse also suggested that Ms. Williams’ mom fill out the Caregiver Self-Assessment CSA icon, as these shared decision making decision aids work best when used together.