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 Alicia C Miller

Alicia C. Miller, MHA

Associate Director for Outpatient Operations

VA Gulf Coast health care

Phone: 850-912-2202

Alicia C. Miller serves as the Gulf Coast Veterans Health Care System (GCVHCS) Associate Director for Outpatient Operations.

Prior to this appointment, she was a Senior Health Systems Specialist in the Office of the Chief Medical Officer in Veterans Integrated Service Network (VISN) 7.

Miller has more than 14 years of VHA experience, starting her VA career in the Graduate Health Administrative Trainee Program in Oklahoma City, Oklahoma, followed by the Health Systems Management Trainee Program in VISN 18.

Miller has also served as the Executive Assistant to the Medical Center Director in Augusta, Georgia; 10N Liaison with the U.S. Dept. of Veterans Affairs (VA) Central Office; Lead Consultant in the Office of Reporting, Analytics, Performance Improvement, and Deployment (RAPID); Operations Manager for Geriatrics and Extended Care and Executive Assistant to the Chief of Staff in Wichita, Kansas; as well as Administrative Officer for Community Outpatient Clinics in Tucson, Arizona.

Miller has held multiple leadership and program management roles including program management and oversight of the VISN 7 SAIL program, My HealtheVet Program, Clinical Executive Training Program, Clinical Consultant Program, and Administrative Officer Academy. She has also served on the National VA-DOD Mental Health Workgroup and as a VA-DOD Liaison responsible for the management of an interagency sharing agreement and Joint Incentive Funds.

Additionally, Miller assisted with the implementation of Telehealth and Rural Health programs. She has also facilitated the building and management of Community Based Outpatient Clinics (CBOC).

Miller is a graduate of the University of Oklahoma, and holds a Bachelor of Science degree in Health and Sports Sciences and a Master’s degree in Health Administration and Policy and is a certified Lean Six Sigma Green Belt and 2017 graduate of the VHA’s Health Care Leadership Development Program.