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Veterans Health Administration

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Veterans Health Administration


New Health Benefits Handbook Personalized for Each Veteran

Early Reviews Are In

Some Veterans in the Dayton, Ohio, area were among the first to get the handbook. Here’s what they thought:

“The VA got it right this time. This personalized booklet tells you everything you need to know that you're qualified for. Now I don't have to search or ask anyone what benefits I am entitled to receive. My booklet tells me that information! Thank you.”

“Contains lots of helpful and useful information, written in a format that's very easy to understand. I wouldn't change anything. Job well done!”

“A pleasant surprise. Very informative. I was not aware of all the benefits available. Thank you.”

“I found this handbook very accurate as well as very informative with regards to my disabilities and treatments. I am very satisfied with this book, easy to read and easy to understand.”

“Good Handbook! Nice to have a "one stop" source of VA health info with well organized chapters and explanations.”

“It answered a lot of questions that I was in the dark on. It was easy reading and the explanation under each heading was easy to understand.”

“It is the best handbook VA has ever put out. Thank you.”

Veteran and counselor looking at a booklet


It’s all about you, isn’t it?

Well, actually, yes it is.

Veterans enrolled in the health care system of the Department of Veterans Affairs have begun to receive personalized handbooks that explain their health care benefits and contain other useful information.

So you don’t have to grab that stack of paper over there on the far corner of your desk and try to figure out what VA services are available to you.

We’ve done it for you.

“A pleasant surprise. I was not aware of all the benefits available.”

The new handbook, called the Veterans Health Benefits Handbook, provides a personalized listing of health benefits based on each Veteran’s specific eligibility.

It also has contact information for your local VA medical facilities, appointment scheduling information and guidelines for communicating with your clinical team.

If it’s applicable, information about co-pays is in there, too.

Distribution of the handbooks began in February, with all 8.5 million Veterans enrolled in VA’s health care system scheduled to receive their handbooks by May 2013.

You will also receive updates to your handbook to reflect changes to your benefits or eligibility.

Lot of Vets — A Big Job

VA operates 152 medical centers and more than 800 community-based outpatient clinics. Last year, inpatient facilities treated more than 690,000 patients, while outpatient clinics registered more than 79 million visits.

For more information about the Veterans Health Benefits Handbook, visit or call VA’s toll-free number at 1-877-222-VETS (8387).