The More Than a Number is the Department of Veterans Affairs’ (VA’s) initiative for spreading awareness of identity theft and disseminating information on identity theft prevention to Veterans and their beneficiaries.
Call the toll-free Identity Theft Help Line at 1-855-578-5492.
Fill out their online complaint form.
Call 1-800-827-1000 and select Option 1, then Option 3.
Identity theft occurs when someone uses another person’s Sensitive Personal Information (SPI) to commit, aid or abet fraud (Source: Fair and Accurate Credit Transaction Act, 2003).
PII refers to information that can be used to distinguish or trace an individual’s identity. Examples of PII include: names, Social Security numbers, addresses, phone numbers, credit card or bank numbers, and biometric data (like your fingerprint).
PHI refers to PII that is related to a person’s health. Examples of PHI include: medical records, health insurance information, and prescription information.
Identity theft can result in serious consequences for Veterans and their beneficiaries. When a person’s identity is compromised, it can take considerable time and money to resolve the criminal charges that occur and close bad accounts. Victims can even be denied loans or jobs as a result of the crime's impact on their credit.