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Contact us

Find phone numbers and contact information at VA Indiana Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more. If you need to reach an area, call 317-554-0000 and operators will direct you to the appropriate section. If you'd like to schedule an appointment, call (317) 988-1772. If you are in crisis, or know someone who is, please call 800-273-8255 and select 1, or text 838255. More information at veteranscrisisline.net

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Need to make an appointment?

The Indianapolis VAMC Patient Response Center (PRC) is a centralized scheduling center for your primary care provider and some specialties. Call 317-988-1772

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Indiana health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes. 

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Enroll in VA Health Care

Register to get care at one of our VA Indiana health care facilities. Not yet enrolled in VA health care? We can help you apply in person or get started online.

Schedule Transportation to VA Health Care facility

The VTS program assists Veterans (both inpatients and outpatients) with transportation needs to appointments at the Indianapolis VA Medical center and its community-based clinics. 

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Indiana health care.

Mailing address

Richard L. Roudebush VA Medical Center
1481 West 10th Street
Indianapolis, IN 46202

Main phone numbers

Local: 317-554-0000
Toll-free: 888-878-6889

To use TeleType for the Deaf (TTY) services: 711

 

Admissions

317-988-2735

Appointments

(317) 988-1772

Audiology

317-988-4957

 

Beneficiary Travel Claims

317-988-2510

Billing and Insurance

317-988-3135

Billing for Community Care

317-988-2327

Blood Draw

317-988-2693

Bloomington VA Clinic

812-336-5723

Bloomington VA Mental Health Clinic

812-349-4406

Brownsburg VA Clinic

317-858-2700

Cancer Center

317-988-2384

Caregiver Support

317-988-1740

Chaplain

317-988-4355

Clinics (Blue, Red, Purple, etc.)

317-988-1772

Community Care (non-VA care)

317-988-2327

Compensation and Pension (C&P)

317-988-2446

COVID-19 Vaccines

317-988-4899

 

Decedent Affairs

317-988-2386

Dental

317-988-2733

Eligibility

317-988-3308

Emergency

317-988-2539

Family Support Center

317-988-4587

FOIA (Freedom of Information Act)

317-988-4153

Geriatric Primary Care Clinic

317-988-2633

Health Benefits

317-988-4306

Hematology/Oncology

317-988-2384

Homeless Veterans

317-464-1408

Human Resources

317-988-2873

Lafayette VA Clinic

317-765-2280

LGBT

(317) 988-429-7266

Martinsville VA Clinic

765-349-2071

(317) 988Media Query

317-988-3497

Medical Records

(317) 988-

Mental Health Call Center

317-988-2770

Military Sexual Trauma (MST)

317-988-3449

MyHealtheVet Help

317-988-3913

Open Access Scheduling

317-988-1772

 

Palliative Care

317-988-9424

Patient Advocate

317-988-2602

Pharmacy

(317) 9882431

317-988-4370

Police

317-988-2431

Public Affairs and Media

317-988-3497

Rehabilitation

317-988-2655

Report Patient Quality of Care Concerns

Visit the Joint Commission page

Research

317-988-2526

Transportation

317-988-3846

Terre Haute VA Clinic

812-478-1825

Shelbyville VA Clinic

317-398-2812

Sleep Program

317-988-9612

Suicide Prevention

317-988-3213
800-273-8255

Surgery

317-988-4134

Telehealth

317-988-9408

VA Video Connect

317-988-9341

Veterans House

317-988-1200

Veterans Transportation Service

317-988-3846

Voluntary

(317) 988-

Wakeman VA Clinic

812-348-0330

Women's Health Program Manager

317-459-0521

Women's Clinic

317-988-4917

 

 

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Indiana Healthcare System.

Phone: 317-988-3497
Cell: 317-223-8133
Email: mark.turney@va.gov

After hours or on weekends, call the operator at 888-878-6889 and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA Indiana health care


Phone: 317-988-2326

Fax: 317-988-3160 (Veterans, insurance, attorneys)
Fax: 317-988-5484 (for Providers)
Mail:

Richard L. Roudebush VA Medical Center
Attn: Release of Information
1481 West 10th Street
Indianapolis, IN 46202

For questions about your request to VA Indiana

Phone: 317-988-2326

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at indpao-media@va.gov

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018