Galesburg CBOC Spotlight
Galesburg staff have successfully moved into their new Community Based Outpatient Clinic (CBOC) location at 1090 W. Carl Sandburg Dr. Suite 100, Galesburg, IL where the old mall once stood.
The new clinic is 10,000 square feet more than the previous one, offering a more open waiting room, a larger physical therapy room, a larger lab, and more exam rooms, including telehealth. Some new specialties provided will include an eyeglasses station, a women’s health exam room with an attached bathroom, and radiology. With more space, the clinic is hopeful to add more specialties to better serve the Veterans in the area. Another upgrade offered at the clinic to help improve healthcare visits for Veterans is the addition of a new audiology booth. Previously the clinic used a mobile van for audiology appointments. “It was nice to have, but it meant that our patients would have to go outside in the cold into a van and get that service,” said Clinic Coordinator Tammy Heap. “Now we have the booth inside the clinic, so we can save them from extra steps and bad weather.”
The clinic staff is excited to be able to host different group activities in the new space, such as cooking and battlefield acupuncture, a sentiment shared by the patients. “The staff as a whole couldn’t be more compassionate, caring, helpful, concerning, and kind,” said one Veteran, “All medical facilities should use Galesburg VA as a model!” With other comments raving about how great the staff and experiences at the Galesburg VA are, it is not a shock that the CBOC has a trust score of 94.4%.
The clinic was named in honor of Lane A. Evans—a dedicated Marine Corps Veteran, and congressman for Illinois' 17th Congressional District. Mr. Evans was a passionate supporter of veterans' rights, and his dedication to our country and its heroes is evident in the mission and values of the new facility. During his tenure in Congress, Mr. Evans was instrumental in advancing legislation that provided critical support to Veterans affected by Agent Orange exposure and became a key figure in elevating national awareness around Post Traumatic Stress Disorder (PTSD) and traumatic brain injuries (TBI) among returning service members. Although Mr. Evans died on November 5, 2014, his commitment to advocacy still motivates initiatives aimed at improving care for our country's Veterans.