COMPACT Act

COMPACT Act guidance for Veterans, caregivers, family members and friends

Veterans in suicidal crisis can go to any emergency room to get medical care.

Below we break down what this means for you and your loved ones should you need emergent suicidal care.

What it is

• Any Veteran – whether enrolled in VA or not – can go to a VA or non-VA emergency room for emergent suicidal care.
• We strongly recommend Veterans in suicidal crisis call 911 or visit their nearest emergency room for expedited care.
• VA will provide the treatment or cover the costs for treatment including transportation, inpatient or crisis residential care for up to 30 days, and outpatient care for up to 90 days.

Who is eligible

Regardless of VA enrollment status, Veterans are eligible to have their medical expenses covered by VA if:

• Those who were discharged or released from active duty after more than 24 months of active service under conditions other than dishonorable.
• Former members of the armed forces, including reserve service members, who served more than 100 days under a combat exclusion or in support of a contingency operation either directly or by operating an unmanned aerial vehicle from another location who were discharged under conditions other than dishonorable.
• Former members of the armed forces who were the victim of a physical assault of a sexual nature, a battery of a sexual nature, or sexual harassment while serving in the armed forces.

Veterans who were dishonorably discharged may still seek emergent suicidal care at a VA or non-VA emergency room, however, VA will not cover the expenses.

How it works

In the event of an emergent suicidal crisis, Veterans or their loved ones should:

• Call 911 or go to your nearest emergency room
• Notify staff that you’re a Veteran
• Staff will provide treatment

Emergencies are never planned so it’s important you and your loved ones know where the closest emergency room is located.

Billing

Veterans who receive a bill for emergency suicide-related care at a VA medical facility should contact their local VA patient advocate and ask for a clinical review with an appropriate provider. Veterans can also contact the number on their bill to initiate this process. Patient advocates at Oscar G. Johnson VAMC can be reached at .

Veterans who received COMPACT Act-related care at a community emergency department should submit a signed, written request for reimbursement to their local VA medical facility community care office with an after-visit summary/medical documentation and a billing statement from the rendering provider showing diagnosis code information and an itemized list of charges.

For more information on the COMPACT Act, log on to the VA Emergency Medical Care page.

Period of Care

Emergent suicide care defined by Congress within the COMPACT Act to eligible Veterans through inpatient or crisis residential care will not exceed 30 days. If inpatient care is unavailable, or if such care is not clinically appropriate, outpatient care will not exceed 90 days. 

COMPACT Act guidance for community providers

If a Veteran presents to your community emergency department in suicidal crisis,

Below are Important measures defined by Congress within the COMPACT Act that the Department of Veterans Affairs must follow: 

Emergent Suicide Care

Crisis stabilization care provided to an eligible Veteran following a recommendation from the Veteran Crisis Line or when such individual has presented at a VA or non-VA facility in an acute suicidal crisis. 

Acute Suicidal Crisis

A Veteran who is determined to be at imminent risk of self-harm by a trained crisis responder or health care provider.

Crisis Stabilization Care

Care that ensures, to the extent practicable, immediate safety and reduces: 

• The severity of distress
• The need for urgent care
• The likelihood that the severity of distress or need for urgent care will increase during the transfer of that individual from a facility at which the individual has received care for that acute suicidal crisis. 

Crisis Residential Care

Emergent suicide care provided in a residential facility other than a hospital (that is not a personal residence) that provides 24-hour medical supervision. 

Emergency Medical Care - Information for Providers

Provider Resources & Reference Library

• Find key information and links to other information to make it easier for you to do business with the VA.

Emergency Care Reporting

• Providers should report instances of a Veteran presenting to their community emergency department to VA’s Emergency Care Centralized Notification Center using.
   

For additional information reach out to the Oscar G. Johnson VAMC COMPACT Act Care Coordination Team.