Jackson VA Regional Benefit Office
We help Veterans, service members, and their families access VA benefits and services. Benefits we can help with include disability compensation, education benefits, life insurance, pensions, and home loans.
Location and contact information
Address
1600 E. Woodrow Wilson Ave.
Jackson, MS 39216
Phone numbers
Main phone:
VA benefits hotline:
Office hours
Hours may vary for different services. Select a service on this page to check the hours.
- Mon: 8:00 a.m. to 4:00 p.m.
- Tue: 8:00 a.m. to 4:00 p.m.
- Wed: 8:00 a.m. to 4:00 p.m.
- Thu: 8:00 a.m. to 4:00 p.m.
- Fri: 8:00 a.m. to 4:00 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Visitors seeking assistance from the Public Contact Team at the Jackson Regional Office are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA). VERA is a self-service portal which allows visitors to schedule, reschedule, and cancel appointments. You will receive email confirmation of your appointment.
Services are available on a walk-in from 8:30 am to 4:00 pm or by appointment Monday thru Friday.
Additionally, if you are unable to attend an in person appointment, there are virtual appointments available as well.
If you schedule a virtual appointment, one of our representatives will reach out to you via your contact information that you provide and the specified date and time of your choosing.
Free parking is available at the front of the building. No shuttle service is available. We are co-located with the Sonny Montgomery VA Medical Center where additional parking is available within 200 ft. of our front door.
When you visit, please bring a current, unexpired photo ID.
Depending on the reason for your visit, you may need to bring additional documents and information about you and your dependents, including
Documents
- A copy of your discharge or separation papers (DD214)
- Copies of relevant medical records
Personal information
- Your Social Security number
- Direct deposit information
Information about your dependents
- Dates of birth
- Social Security numbers
We can help you find out what documents to bring to your visit. We can also request documents for you. Call the office for more information.
In the spotlight
VA accredited representatives
VA-accredited representatives can help you file a claim or request a decision review.
Protect your benefits and avoid unlawful fees.
Get responsible, qualified help from a VA accredited representative.
Join our Team as a Vocational Rehabilitation Counselor
You'll play a critical role in helping Veterans achieve meaningful careers, greater independence, and long-term success.
Apply on USAJobs: Vocational Rehabilitation Counselor
If you have questions, contact VRE Chief Antoinette Hodges
Veteran benefits
Select a topic to learn more.
We can guide you through the disability compensation process. We can help you understand your eligibility, start a claim, or complete your paperwork. If you’ve already filed a disability claim or requested a decision review, we can help you check the status. If you already receive disability benefits, we can help address any payment issues.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help with disability compensation benefits
Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, check claim status, update direct deposit, and more.
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can help you apply for VA education benefits, find the right school or training program, or get career counseling.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help applying for education benefits
Our benefit counselors can help you fill out paperwork.
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can help you learn about eligibility for VA home loans and request a VA home loan Certificate of Eligibility (COE). If you have a service-connected disability, we can help you find out if you’re eligible for housing grants.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help requesting a COE or filling out paperwork
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you’re a Veteran who’s homeless or at risk of becoming homeless, we can help. We can connect you, or a Veteran you care about, with resources throughout VA or in your community. This includes health care, case management, supportive services, and other resources.
Get connected
We can help you find and learn about resources and services
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our VetSuccess on Campus (VSOC) counselors provide the support and assistance you need to pursue your educational and employment goals, such as vocational testing and educational and career counseling. We can connect you to campus and VA benefits and services.
Talk with a counselor
Appointments
Please contact the USM Center for Military Veterans, Service Members and Families. We can be reached at VA@USM.edu
Main Phone
Phone Number USM Military Affairs Center
Center for Military Veterans, Service Members and Families
200 North 35th Avenue, Hattiesburg, MS 39406
Main Phone
E-mail address of the USM Military Center
Service Hours
The service hours are the same as our facility hours.
We’ll help you achieve your job and career goals. We can connect you with one-on-one support, counseling, and training. If you have a service-connected disability that limits your ability to work or prevents you from working, we can help you explore your options. Our Veteran Readiness and Employment (VR&E or Chapter 31) program can help with learning new skills, finding a new job, starting a business, getting educational counseling, or returning to your former job.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help applying for benefits and services
We can help you understand the VR&E support-and-services tracks for education and employment.
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Family member and caregiver benefits
Select a topic to learn more.
We can help you apply for VA education benefits for family members, including Dependents’ and Survivors’ Educational Assistance (Chapter 35) and the Fry Scholarship. We can also help you apply to use transferred Post-9/11 GI Bill benefits.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help applying for education benefits
Our benefit counselors can help you fill out paperwork.
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Can't find the service you're looking for?
Call our VA benefits hotline at 800-827-1000 (TTY: 711). We’re here 8:00 a.m. to 9:00 p.m. ET, Monday through Friday.
Get updates from the Veterans Benefits Administration
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