Traveling Veteran Services

Traveling Veteran Responsibilities

Prior to traveling:

• Inform VA primary care team of dates of travel, temporary address, phone number
• Discuss any specific health concerns with your care team
   

For non-urgent care during travel:

• Contact home VA primary care team for routine care needs, team will contact facility Traveling Veteran Coordinator
• Facility Traveling Veteran Coordinator will work to coordinate care with the alternate VA of Veteran’s choice

Urgent/Emergency care during travel:

Urgent Care while traveling:

• Use the VA Locator to search for nearest VA-contracted UC in your area Find a VA Facility
• Additional VA Urgent Care information (including eligibility and possible co-pays).

Emergency Care while traveling:

• During a medical emergency, you should immediately seek care at the nearest emergency department (ED).  Go to nearest appropriate VA or community ED.
• Use the VA Locator to search for nearest VA-Emergency Dept in your area.
• If receiving care at Non-VA facility; Inform the emergency care provider to report your emergency treatment to the VA Centralized Emergency Care Reporting Center as soon as possible after your treatment starts by using:

     The VA Emergency Care Reporting portal.

                                             or

    Calling the VA 72-Hour Notification Hotline; 844-72HRVHA 844-724-7842).

• Additional VA Emergency Medical Care information.

• Facilitate enrollment of Veterans into local system and transition if re-locating
• Efficiently communicate with other VA’s and Traveling Veteran Coordinators to expedite care
• Communicate with Preferred VA any care requests and needed care upon return home
• Receiving and forwarding requests from Preferred VA
• Kansas City Veteran Affairs Health Care System 24-hour VA RN advice line for any new medical concerns:
  - Option 3
   

• Veterans must provide a temporary address while traveling to ensure timely delivery of medications
• Veterans should check to be sure they have enough medications/refills to last entire length of trip
• Alternate VA may dispense a ONE TIME 15-day supply of some active medications
• Alternate VA will not dispense controlled substances even if there are refills remaining

• If Veteran receives new prescriptions while traveling, contact the local VA to determine how they can be filled

  Outpatient Pharmacy Hours: 8:00 a.m. - 6:30 p.m. M-F | 8:00 a.m. - 4:30 p.m. Saturday, Sunday, and Federal Holidays
  Pharmacy Phone Center 800-525-1483 - Option 1

Benefits program for U.S. Veterans who are residing or traveling abroad and have VA-rated, service-connected disabilities.

For assistance regarding foreign health
care services contact:
VHA Office of Community Care
Foreign Medical Program
PO Box 469061
Denver, CO 80246-9061
303-331-7590

VA & Urgent Care Locator:
VA Locator Page