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Audiology

The Audiology Clinic conducts comprehensive assessment and rehabilitation of patients with hearing and balance disorders. Clinicians determine the need for hearing aids or other assistive communication devices, provide them as needed, and instruct patients on their use and maintenance.

Our Audiology clinic provides comprehensive diagnostic and treatment services to support your hearing and balance health. We specialize in evaluating and managing:

  • Hearing loss
  • Tinnitus
  • Balance disorders
  • Auditory processing disorders

 

Services Offered

We offer a full range of audiology services to include: 

  • Hearing and balance evaluations
  • Selection, management, and repair of hearing aids and assistive listening devices
  • Evaluation and treatment for auditory processing disorder
  • Tinnitus education and management
  • Aural rehabilitation
  • Cochlear implant candidacy and post-surgery follow up care

Getting Care With Us

Veterans do not need a referral to be seen in Audiology, please call to make an appointment.  Appointments are available at multiple Lexington VA locations and in different formats;

  • In person-
    • Franklin R. Sousley Campus
    • Berea VA Clinic
    • Somerset VA Clinic
  • Telehealth
    • Hazard VA Clinic
    • Morehead VA Clinic

Hearing Aid Walk-in Repair Clinics

We’re here to help, just drop by any of our hearing aid walk‑in clinics for friendly, quick support with your hearing aids, locations and times listed below.

Please be aware that the repair clinic is closed on all Federal holidays, Fridays, and for lunch from noon to 1 p.m.

Location of clinicDays of operationHours of operationFranklin Sousley Campus, Bldg. 28, 2250 Leestown Rd Lexington, KY 40511Monday through Thursday8:00 a.m. to 3:00 p.m.Berea VA Community Clinic 209 Pauline Drive Berea, KY 40403Monday through Thursday8:00 a.m. to 3:00 p.m.Somerset VA Community Clinic 300 Medpark Drive Somerset, KY 42503Monday through Thursday8:00 a.m. to 3:00 p.m.

Hearing Aid Company Patient Support 

If you are having difficulty with Bluetooth, telephone connectivity, television devices, or any other connectivity with your hearing aids please call the number corresponding to the company that manufactured your hearing aids and they can assist you.

Hearing Aid CompanyPatient Support Phone NumberGN Resound888-879-7036Oticon855-400-9766Phonak866-230-0110Signia800-350-6093Starkey800-211-7789

Ordering Supplies

For ordering supplies, please follow instructions found on this page: Order medical supplies

Helpful Information

More details about hearing and communication.

About Your New Hearing Aids

A hearing aid is the best way to improve your hearing when you have a hearing loss. Your audiologist has selected and fitted you with the hearing aid that is best for you. Be patient. Adjusting to your hearing aid and relearning your hearing skills will take time. Your right hearing aid has a red dot. Your left hearing aid has a blue dot.

Your hearing aid will:

  • Amplify sounds that you have not heard in a long time.
  • Help you identify and locate warning signals.
  • Help you understand speech better. This means you probably won’t feel so left out in conversations.

Your hearing aid will not:

  • Make everyone’s speech clear.
  • Make background noise go away.
  • Allow you to hear people in the next room or those who have their back to you.

Call the clinic if you: 

  • Don’t like the sound of your hearing aid. Remember, it takes your brain about one month to adjust to new hearing aids. Be patient.
  • Are having problems hearing.
  • Have physical discomfort or pain caused by your hearing aid.

 

Your hearing aid is meant to be worn during most of your waking hours. You will receive the greatest benefit from your hearing aid if you commit to wearing it daily.

Communication Strategies

When communicating with others there are several strategies that can be used. Some of those strategies include rephrasing or repeating the message, ensuring you are facing the speaker and are within six feet. Get rid of any background noise you can control.

Below are common examples of listening situations and what you can do to help the hearing impaired. 

  • When in a car-understand road noise is loud, you will not hear the driver well from the backseat. The passenger needs to be facing the driver when speaking, not looking sideways out the window
  • When at church- attempt to sit in the front of the church to best hear the pastor
  • When at a restaurant- try to sit in a booth to eliminate noise behind you.