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Patient Advocates

The patient advocates at VA Long Beach health care are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.

Connect with a patient advocate

Chasity Clement

Lead Patient Advocate

VA Long Beach health care

Email: VHALONPatientAdvocateOffice@va.gov

Heriberto Bancalari

Patient Advocate

VA Long Beach health care

Email: VHALONPatientAdvocateOffice@va.gov

Vanessa Williams

Patient Advocate

VA Long Beach health care

Email: VHALONPatientAdvocateOffice@va.gov

Kerri Towles

Patient Advocate

VA Long Beach health care

Email: VHALONPatientAdvocateOffice@va.gov

John Enciso

Patient Advocate

VA Long Beach health care

Email: VHALONPatientAdvocateOffice@va.gov

You can also visit us in person in bldg. 165, room C108 in the Veteran Resource Center or give us a call at .

Care we provide at VA Long Beach health care

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights

Notice to patients

Some of our medical doctors are licensed and regulated by the Medical Board of California. To check up on a license or to file a complaint involving medical doctors licensed in the State of California, visit the Medical Board of California website, email license check, or call 800-633-2322.