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Patient advocates

Our patient advocates are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates. Patient advocates can be reached through walk-in, a phone call, or secure messaging.

Connect with a patient advocate

Jennifer Olden

Jennifer Olden

Chief experience officer

Lovell Federal health care

Phone: 224-610-7505

Jennifer Corrao

Jennifer Corrao

Senior patient advocate

Lovell Federal health care

Phone: 224-610-7505

Heather Lamb

Heather Lamb

Patient advocate

Lovell Federal health care

Phone: 224-610-7505

Duane Recepcion

Duane Recepcion

Patient advocate

Lovell Federal health care

Phone: 224-610-7505

Collin Cox

Collin Cox

Patient advocate

Lovell Federal health care

Phone: 224-610-7505

Care we provide at Lovell Federal health care

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights