Veteran Care Coordinators
VA Manchester health care employees receive training in clinical care that is responsive to the unique needs of Veterans. Our trained Care Coordinators are fully equipped to support the health, welfare, and dignity of you and your family.
Connect with a care coordinator
Care we provide at VA Manchester health care
Our Care Coordinators can answer your questions, advocate for your right to quality care, handle complaints or concerns you have about your care, and help you get started with any of our services for Veterans. These include:
- Mental health services
- Creative arts therapies
- Hormone therapy in limited circumstances
- Testing, counseling, and care for HIV and sexually transmitted infections, counseling, and care, including post-exposure prophylaxis (PEP) and pre-exposure prophylaxis (PrEP) for Veterans at risk for HIV
- Other prevention, screening, wellness, and testing services
Policies and practices to know
The Care Coordinator can help you get started with care or with navigating any of these issues.
Visitation: A same-sex partner, family member, friend, or other individual can be present with the patient for emotional support during the course of the patient's stay.
Definition of family: "Family" may include individual(s) not legally related to the individual. Family members include spouses, domestic partners, different-sex and same-sex significant others.
Advance directives: Veterans may designate any person as a decision-maker for care if they won't be able to make these decisions themselves. This includes same-sex partners. Advance directive agents are chosen by the Veteran and do not need to be biologically related.
Documentation in medical records: VA Manchester maintains the confidentiality of information about sexual orientation, and sexual behavior, just like any other private health information.
Changing name or sex in records: Your name in your medical record will reflect your legal name. The sex in your medical record should reflect your gender. Veterans have the right to request changes to their medical record.