Skip to Content

Marion VA Health Care System Shines with Top Star Rating in Southern Illinois

Marion VA Health Care System Shines with Top CMS Star Rating in Southern Illinois
Marion VA Health Care System Shines with Top Star Rating in Southern Illinois
By Morgan Rich, Patient Experience Officer

We’re thrilled to share that the Marion VA Medical Center, part of the Marion VA Health Care System, has earned the highest CMS (Centers for Medicare & Medicaid Services) star rating in Southern Illinois for patient experience—a solid four stars.

 It’s a big deal, and it shows we’re doing something right when it comes to taking care of our veterans.

The CMS star rating is like a report card for hospitals. It looks at how happy patients are, how well the care works, and what the overall experience is like. Earning four stars means we’re hitting the mark in all these areas.

What Makes Marion VA Special

What sets us apart is our focus on really listening to veterans and making sure their care fits their needs. We offer everything from regular check-ups to specialized treatments, and we always aim to make veterans feel heard and understood. One veteran put it beautifully: “The Marion VA is the best. It feels like home. It feels like being a part of something that we can all understand.” That’s the kind of feedback that keeps us going.

Our team is professional, approachable, and quick to respond—and veterans notice this. “Great care,” one veteran told us. “Listens to my concerns, explains options for treatment. I feel like my doctor has improved my day-to-day life and allowed me to be more active.” Another shared, “Marion VAMC always provides the best of care.” We’re proud that so many feel comfortable and supported here.

Why the CMS Rating Matters

This rating isn’t just a number—it’s a trusted guide that helps people choose where to get care. The higher the stars, the better the experience, and we’re honored to lead the pack in Southern Illinois. It’s a nod to our team’s hard work and the trust veterans place in us.

One veteran’s story says it all: “With their guidance, I have developed a comprehensive plan to address both my medical and mental health needs, giving me confidence in my continued care.” That’s the kind of outcome we strive for every day.

Keeping the Momentum Going

Four stars is a win, but we’re not resting there. Our team is always looking for ways to make things even better for the veterans we serve. We’re committed to raising the bar and setting the standard for veteran care in our community.

One veteran called us the “best one around,” and we’re determined to keep earning that kind of praise.

We’re proud to serve Southern Illinois and grateful for the chance to make a difference in the lives of those who’ve served our country.