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Billing and insurance - REPLACED

You can pay your VA Memphis health care bill online, by phone, mail, or in person.

If you have questions about the copay balance on your VA Memphis health care bill, call us at 901-523-8900, ext. 4303. 

Please note that you won’t need to pay any copays for X-rays, lab tests, preventive tests, and services like health screenings or immunizations.

Pay online, by phone, or by mail

Find out how to make a payment—and what to do if you're having trouble making payments or you disagree with your bill.

Pay online, by phone, or by mail

Pay in person

To pay your copay bill in person, visit the agent cashier's office at our Memphis campus.

Please bring your payment stub, along with a check or money order made payable to "VA." Be sure to include your VA account number on the check or money order.

Billing and insurance
Administration/Building 1
Basement/Room 6019
Map of Memphis VA Medical Center campus
Hours: Monday - Friday: 7:30 AM - 4 PM

Saturday - Sunday: Closed

Closed all federal holidays

Private and other health insurance

If you have another form of health coverage—like Medicare, Medicaid, TRICARE, or a private insurance plan through your spouse’s employer—please bring your insurance card with you to your health care appointment.

Learn how VA health care works with other health insurance

  • Review copay rates for outpatient care, hospital stays, medications, and other health services.

  • If you’re struggling to pay your copays, learn how to request a repayment plan, debt relief, or copay exemption.

  • Find out how to file a dispute If you disagree with the charges or amounts on your bill.Find out how to file a dispute If you disagree with the charges or amounts on your bill.

  • Update your address and other information in your VA.gov profile. This will update your information across several VA benefits and services.

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