Hien Nguyen MBA, MHA, VHACM, FAC-P/PM

In this role, she serves as the facility’s executive oversight of operations and direction of Police and Security, Nutrition and Food Service, Environmental Management, Occupational Safety and Health, VES and Voluntary Service. Ms Nguyen has more than15 years in healthcare administration in Veterans Health Administration leadership roles. Ms Nguyen started with VA in 2006 as an Administrative Fellow in the Graduate Health Administration Training Program at the VA North Texas Healthcare System. Prior to becoming the assistant director at VA Memphis Healthcare System in December 2021, she served at VISN 19 and Southern Nevada Healthcare System as their Chief Compliance and Ethics. She also previously served as VISN 22 Regional Revenue Manager, overseeing revenue and collection operations for the network, Health System Specialist (HSS) for Emergency Department and HSS for Medical Graduate and Employee Education at North Texas Healthcare System. Ms Nguyen holds a Master of Healthcare Administration and a Master of Business Administration from The University of Texas in Arlington. She is VHA Certified Fellow Mentor, Lean Six Sigma blackbelt, and VHA certified FAC-P/PM.