Nashville VA Regional Benefit Office

Visitors seeking assistance from the Public Contact Team at the Nashville Regional Office are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA). VERA is a self-service portal which allows visitors to schedule, reschedule, and cancel appointments.

Please follow this link to schedule the appointment. You will receive email confirmation of your appointment.

You may also contact us directly at and providing your:

• Name
• Phone number
• Best time of day for contact

A VA representative will contact you within one business day to schedule an appointment time.

When you visit, please bring a current, unexpired photo ID.    

Depending on the reason for your visit, you may need to bring additional documents and information about you and your dependents, including

Documents

• A copy of your discharge or separation papers (DD214)
• Copies of relevant medical records

Personal information

• Your Social Security number 
• Direct deposit information

Information about your dependents

• Dates of birth 
• Social Security numbers

We can help you find out what documents to bring to your visit. We can also request documents for you. Call the office for more information.

Parking is free. The main entrance is at the corner of the parking lot. Once inside, go to the end of the short hallway on your right to find our VBA Office. Please allow time to be screened for security. 

From Knoxville, TN

Enter Nashville on Interstate 40 West, approximately 188 miles. Follow signs toward Nashville. When entering Nashville, take exit 213A for I-440 West toward Memphis. Use the right lanes to merge onto I-65 South towards Huntsville and take exit 69 for TN-441 West / Moores Lane. In about a half mile, turn right onto Galleria Boulevard and in .4 miles, the Regional Office will be straight ahead at 7100 Commerce Way.

From Memphis, TN

Enter Brentwood on Interstate 40 East, approximately 220 miles. When nearing Brentwood, take exit 176 to merge onto I-840 East, toward Knoxville / Franklin. Take exit 31 to merge onto I-65 North toward Nashville. Follow I-65 for 10 miles and take exit 69 for TN-441 West / Moores Lane. In about a half mile, turn right onto Galleria Boulevard and in .4 miles, the Regional Office will be straight ahead at 7100 Commerce Way.

From Louisville, KY

Enter Nashville on Interstate 65 South, approximately 189 miles. When entering Nashville, take exit 84A to continue on I-65 South and merge onto I-40 East toward Knoxville / Huntsfille. Follow I-65 South / I-40 East to exit 69 for TN-441 West / Moores Lane. In about a half mile, turn right onto Galleria Boulevard and in .4 miles, the Regional Office will be straight ahead at 7100 Commerce Way.

From Chattanooga, TN

Enter Murfreesboro on Interstate 24 West, approximately 105 miles. Take exit 74A to merge onto I-840 West toward Memphis/Franklin. In about 21 miles, take exit 31 to merge onto I-65 North toward Nashville. Take exit 69 for TN-441 West / Moores Lane. In about a half mile, turn right onto Galleria Boulevard and in .4 miles, the Regional Office will be straight ahead at 7100 Commerce Way.

From Birmingham, AL

Enter Brentwood on Interstate 65 North, approximately 175 miles. When entering Brentwood, take exit 69 for TN-441 West / Moores Lane. In about a half mile, turn right onto Galleria Boulevard and in .4 miles, the Regional Office will be straight ahead at 7100 Commerce Way.

The following Veterans Service Organizations are located at the Nashville Regional Office:

• Disabled American Veterans, Suite 100   
• Tennessee Department of Veterans Services, Suite 100
• Paralyzed Veterans of America, Suite 100

 

External Link Disclaimer: By clicking on the links above you will leave the Department of Veterans Affairs Website. VA does not endorse and is not responsible for the content of the linked websites.