ID.me Login Change Office Hours - Manhattan
ID.me event office hours
When:
No event data
Where:
2nd Floor Room 2227-N (Library)
423 East 23rd Street
New York, NY
Cost:
Free
Attention Veterans: There is an important change happening to My HealtheVet, which will affect patients’ ability to access the website
Veterans will need to use a Login.gov or ID.me account to sign in to all VA websites and apps—including VA.gov, the My HealtheVet website, and the VA: Health and Benefits mobile app.
VA New York Harbor will be holding in-person events to assist Veterans in making this change.
For Veterans, the health portal isn’t going away, we are just changing the way patients will have to sign in.
On Thursday, January 23rd and Friday, January 24th:
Stop by the Brooklyn VA Medical Center any time between 9:30 a.m. and 3:00 p.m.
800 Poly Place
Brooklyn, NY 11209
2nd Floor Room 2-201 (M70, Library)
On Thursday, January 30th and Friday, January 31st:
Stop by the Margaret Cochran Corbin VA Medical Center any time between 9:30 a.m. and 3:00 p.m.
423 East 23rd Street
New York, NY 10010
2nd Floor Room 2227-N (Library)
Additional support is available for Veterans who have trouble making the change:
Some issues may be resolved on their own by following our tips: http://www.va.gov/.../support-for-common-logingov-and.../
You can also call VA at 877-327-0022 and select 1. We’re here 8:00 a.m. to 8:00 p.m. ET.
Why VA is making this change:
• To reduce the number of sign-in options Veterans need to choose from—just as Veterans have asked us to do.
• To continue to protect all Veterans’ information and benefits—and meet the latest federal security standards.
What this change means for Veterans:
• After January 31, 2025, you won’t be able to sign in to VA websites and apps with a My HealtheVet user ID and password.
• After September 30, 2025, you won’t be able to sign in with a DS Logon username and password.
• You’ll need to use either a Login.gov or ID.meaccount to sign in to VA.gov, VA mobile apps, and other VA online services.
You can contact the VA New York Harbor My HealtheVet Coordinator:
Brooklyn: 718-836-6600 Ext. 1758 or 1704
Manhattan: 212-686-7500 Ext. 7822 or 7687