Pharmacy

Refill your prescriptions

Your VA health care benefits include prescription medicines and medical supplies prescribed by your VA health care team.

Be sure to order your refills at least 10 days before your supply runs out.

We mail most prescription refills through the U.S. Postal Service. For medicines that need to be kept refrigerated, or certain types of medical supplies, we may send your order through FedEx or UPS.

Online refills

With our VA Prescription Refill and Tracking tool, you can refill your VA prescriptions, track their delivery, and create lists to organize your medicines.

Phone refills (automated refill line)

Main number -800-379-8387
(toll free from outside the Northeast Ohio area)

Mail refills

Mail back the refill request form that comes with your prescription to the provided address.

Note: Please don’t drop off the form at the pharmacy when you pick up your new prescription. We can’t process refill requests on the same day that new prescriptions are picked up.

Pick up new prescriptions

You can pick up new prescription orders at one of our VA Northeast Ohio health care pharmacies.

We ask that you don't try to refill prescriptions in person, so our pharmacists can focus on providing care to Veterans with urgent needs and new prescriptions. Refills are only available online, by phone or mail.

Available at Louis Stokes Cleveland VA Medical Center

Outpatient Pharmacy
10701 East Boulevard
Cleveland, OH 44106-1702
Atrium Basement
Map of Louis Stokes Cleveland campus
Hours: Monday through Friday, 8:00 a.m. to 6:00 p.m. ET

Available at Akron VA Clinic

Outpatient Pharmacy
55 West Waterloo Road
Akron, OH 44319
Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. ET

Available at Canton VA Clinic

Outpatient Pharmacy
733 Market Avenue South
Canton, OH 44702
Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. ET

Available at Carl Nunziato VA Clinic

Outpatient Pharmacy
1815 Belmont Avenue
Youngstown, OH 44504
Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. ET

Available at Parma VA Clinic

Outpatient Pharmacy
8787 Brookpark Road
Parma, OH 44129
Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. ET

Contact us with questions about your prescriptions

Pharmacy support

Louis Stokes Cleveland VA Medical Center

• Phone:
  • 216-791-3800
  • Automated: 800-379-8387
• Hours: Monday through Friday, 8:00 a.m. to 6:00 p.m. ET

Akron VA Clinic

• Phone: 800-379-8387
• Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. ET

Canton VA Clinic

• Phone: 800-379-8387
• Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. ET

Carl Nunziato VA Clinic

• Phone: 800-379-8387
• Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. ET

Parma VA Clinic

• Phone: 800-379-8387
• Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. ET

 

Safely dispose of your medicine

Drop off your expired or unwanted medicine at a MedSafe box. Disposing of your medicines safely can help protect other people as well as the environment.

You can find the large blue MedSafe boxes at:

Louis Stokes Cleveland VA Medical Center
Outpatient Pharmacy, Atrium Basement Level