Office of Academic Affiliations
How to Access Mandatory Training for Trainees
VHA Mandatory Training for Trainees
VA Policy, Contacts, & Other References
made within the VHA Mandatory Training for Trainees Course
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First Time Users
- To Self-enroll you need the following VA facility-specific information. Contact your training coordinator for this information.
- VA Location code
- VA Point of Contact first and last name
- VA Point of Contact email address
- Go to the Talent Management System (TMS) website.
- Select CHECK SYSTEM link to make sure your computer will work with the TMS
- Minimum screen resolution for optimal use is 1024 x 768
- Turn off Pop-up Blockers
- Click on CREATE NEW USER
- Select VETERANS HEALTH ADMINISTRATION
- Select HEALTH PROFESSIONS TRAINEE (NOTE: DO NOT Select WOC)
- After enrolling and setting up Security Questions/Answers you will be taken to your To-Do list.
- Click on the item VHA Mandatory Training for Trainees
If you need assistance with the VA Talent Management System (TMS) email the VA TMS Help Desk or call any day, 24X7, at 1 (866) 496-0463.
Annual Refresher Course for VHA Trainees
The Annual Refresher Course for VHA Trainees is for clinical trainees who have already taken the VHA Mandatory Training for Trainees, but have been in a VA training program long enough that they must retake the required annual training modules.
The VHA Mandatory Training for Trainees - Refresher course will automatically be assigned to you in TMS about 11 months after you have taken the full course.
The Refresher Course for VHA Trainees covers only required annual training, and does not include all modules covered in the "VHA Mandatory Training for Trainees." Do not use the Refresher Course if you have not previously completed "VHA Mandatory Training for Trainees".
If you cannot take the online course...
- Contact your local VA Training Coordinator if you cannot take the online course.
Topics Included in VHA Mandatory Training for Trainees
The specific courses embedded in the VHA Mandatory Training for Trainees course are listed below:
Trainees who complete VHA Mandatory Training for Trainees will be given credit in the TMS for having completed each of the courses listed above.
The content embedded in the MTT has been vetted and approved as a suitable substitute for trainees by each of the national VA and VHA program offices that own that content.
Local Orientation and location-specific fire and safety training should be done face-to-face at the facility. Trainees are not required to attend the multi-day orientation that employees are required to attend because much of that content is employee focused and does not apply to a trainees' appointment.
Outline: VHA Mandatory Training for Trainees
- Mission of VA/Patient Population/Customer Service/I CARE/Constitution
- VA Mission
- Whom do we serve?
- Customer Service in the VA
- I CARE Principles
- VA Service Standards
- Affordable Care Act
- Taking a Military Health History from your Patients
- Service Specific Medical Illnesses and Mental Health Issues
- Honoring Our Veterans
- Trainee Supervision
- General Principles About Supervision Guidelines
- Supervision Guidelines
- Information Security and Privacy Awareness
- Protecting Privacy and Ensuring Information Security
- Types of VA Sensitive Information
- Information Security
- Strong Passwords
- Personal Identify Verification (PIV) Cards
- How to Recognize and Report Security Incidents
- E-mail Encryption
- Electronic Calendars, Texting, and IMs
- Handling Paper and Electronic Documents
- Fax and Mail Delivery
- Paper Log Books
- Remote Access to VA Information Systems
- Wireless Devices and Networks
- Social Engineering Attacks
- Insider Threats
- Threats to Systems, Software, and Networks
- Using Social Media
- Limited Personal Use of Government Computers and Systems
- Personally Owned Equipment & Removable Storage Media
- Microsoft SharePoint
- VA National Rules of Behavior
- Privacy of Patient Information
- Privacy Laws
- Protecting Privacy and Information Security
- VA Sensitive Information and Your Patients
- Safe Use Guidelines
- Sharing Identifiable Patient Information with Other Providers
- Individual or Third Party Requests for Information Release
- Sharing VA Patient Information with your School
- Safety/Occupational Health/MRI Safety/Fire and Other Emergencies
- VA's Safe and Healthful Work Environment
- Blood and Body Fluid Exposure
- Fire and Other Emergencies: RACE & PASS
- Procedures in the Case of an Injury, Illness or Exposure
- MRI Safety for Non-Lab Staff (Level 1)
- Preventing Harm to Patients — Your Role in Patient Safety
- Promoting Patient Safety
- Joint Commission Patient Safety Goals
- Prevent "Never" Events: Wrong Patient, Wrong Site, or Wrong Procedure
- Adverse Events
- Close Calls
- Suicide Prevention
- Military Sexual Trauma
- Reporting Abuse and Neglect
- Discovering Abuse or Neglect
- Your Responsibility for Abuse or Neglect
- Pain Management and Opioids
- Government Ethics
- Do's and Don'ts
- Criminal Conflict of Interest Laws
- Standards of Conduct on Gifts
- Conflict of Interest
- Impartiality in Performing Official Duties
- Misuse of Position
- Outside Activities
- Seeking Employment and Post–Government Employment
- Government Ethics Advice Contacts
- Health Record Documentation
- Documentation Guidelines
- Service Connection and Special Authorities
- Military Sexual Trauma
- Consult Management
- Compliance and Business Integrity
- The Mission of CBI
- CBI Officer
- Private Insurers
- Violence in the Workplace and Handling Disruptive Behavior
- Violence in the Healthcare Industry
- Addressing Violence in the Workplace
- Patient Record Flag
- Preventing Violence in the Workplace
- Federal Equal Employment Opportunity (EEO) Laws/Workplace Harassment/No Fear Act
- Federal Equal Employment Opportunity (EEO) Laws and Other Extended Protections
- Workplace Harassment
- Characteristics of Harassment
- Sexual Harassment
- Characteristics of Sexual Harassment
- Addressing Harassment in the Workplace
- The Notification and Federal Employee Antidiscrimination and Retaliation (No FEAR) Act
- Whistleblower Protection Enhancement
- Torts Claims Protection
- Federal Tort Compensation Act
- FTCA Coverage Criteria
- Malpractice Claims
- Information Collection Process
- Patient Rights
- Reviewing Patient Rights
- Respect and Non-discrimination
- Information Disclosure and Confidentially
- Participation in Treatment Decisions
- Response to an Active Threat Event
- Active Threat - Active Shooter Events
- Characteristics of Active Threat - Active Shooter Events
- Reporting an Active Threat - Active Shooter Event
- What Information Should You Give 911 Dispatchers?
- Evacuate, Evade, or Engage?
- Engage the Suspect only as a Last Resort
- What to do when the Police Arrive
- After the Threat is Over
- Consider a Career at VA
Frequently Asked Questions
Does the VHA Mandatory Training for Trainees course cover all Mandatory Training topics?
This course constitutes the minimum curriculum necessary for a trainee to train safely and effectively in VA. Your local VA and or VISN may have additional requirements as driven by the Joint Commission or other entities. Because this course has bundled 15 separate, but important, content areas, it is an efficient and effective use of the trainee's time. The content is customized and has been made as relevant as possible for the trainee group. We encourage its widespread adoption for all trainees.
Is the VHA Mandatory Training for Trainees course appropriate for VA employees?
No. This course was designed specifically for clinical trainees. VA employees must take Mandatory Training courses on the VA Talent Management System (TMS).
Who should take the course?
The course is intended for all health professions trainees regardless of whether or not they are paid by VA.
Is there a minimum rotation length under which the course material is not required?
No. All trainees should have documentation of completion of the course content regardless of rotation length.
Must trainees complete the course before they start their VA rotation?
Trainees should complete the course by the end of the first day of their VA rotation. It is preferable that it be completed before coming to VA for the first time.
Is the course accessible from the internet?
Yes. The course is available from the internet.
Will trainees be able to stop and resume the course at a later time?
Yes. Trainees will have an individual login and can stop and start the course at any time, even if accessing the course from a different computer.
Will course completion be tracked centrally? Will the system be able to track the trainees who complete the module?
Yes. Course completion is tracked within the TMS.
Will the online TMS System save trainees' completion certificates?
Individual trainee accounts will be saved for 10 years. However, trainees will not be able to access their completion resords unless they save their login codes.
Can portions of the course be taken if a facility wants to use other venues to cover certain topics?
No. Certificates will not print for individual modules.
What about trainees who are returning to VA for a second or third rotation?
A streamlined Refresher Course containing only the recurring annual requirements is required for trainees each additional year the trainee is at VA.
What if a trainee took the MTT Course at another VA facility this year?
A trainee who took the MTT Course at another VA facility will not need to repeat the course if rotating to a second VA in the same academic year. The TMS maintains a record of the trainee's completion of the course.
If residents are on an academic year schedule, but some VA mandatory training courses are required on an annual basis, will annual training requirements be satisfied?
Yes. Theoretically, this should not be an issue. For example, if a trainee completes the course in June, this satisfies the requirement for a calendar year and the deadline to repeat the course again is within 365 days.
How long does it take to complete the module?
The median time to complete the module is 90 minutes.
What requirements are included in the course?
The course covers all VA and VHA requirements for mandatory training. There are some additional topics pertinent to trainees including: The Joint Commission National Patient Safety Goals, trainee supervision, and recruitment and benefits messages.