VA's Task-Order and Delivery-Order Ombudsman
The Task-Order and Delivery-Order Ombudsman is the Executive Director for Procurement Policy, Systems and Oversight.
The VA Ombudsman shall review and resolve complaints from contractors concerning all task and delivery order actions. If any corrective action is needed after reviewing complaints from contractors, the VA Ombudsman shall provide a written determination of such action to the contracting officer. Contracting officers shall be notified of any complaints submitted to the VA Ombudsman.
Submit complaints to VARiskManagement@va.gov.
NOTE: If you need help getting medical care or resolving medical care problems, please consult the information on the Veterans Health Administration Patient Advocacy Program.