Report Summary

Title: Community Based Outpatient Clinic Reviews Florence, Rock Hill, and Sumter (Sumter County), SC
Report Number: 11-03653-104
Issue Date: 3/16/2012
City/State: Florence, SC
Rock Hill, SC
Sumter, SC
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted
Summary: The VA Office of Inspector General reviewed three Community Based Outpatient Clinics (CBOCs) during the week of November 14, 2011. CBOCs were reviewed in Veterans Integrated Service Network (VISN) 7 at Florence, Rock Hill, and Sumter (Sumter County), SC. The purpose of the review was to assess whether CBOCs are operated in a manner that provides veterans with consistent, safe, high-quality health care. The review covered the following focused topic areas: short-term fee basis care, women’s health, management of diabetes mellitus-lower limb peripheral vascular disease, heart failure follow-up, credentialing and privileging, environment and emergency management, and CBOC contracts.
OIG noted opportunities for improvement and made a total of six recommendations to the VISN and facility managers.