OIG Seal
Department of Veterans Affairs, Office of Inspector General
Michael J. Missal, Inspector General

Report Summary

Title: Community Based Outpatient Clinic Reviews Mission, Pierre, and Rapid City, SD
Report Number: 11-03655-213 Download
Issue Date: 7/3/2012
City/State: Mission, SD
Pierre, SD
Rapid City, SD
Aberdeen, SD
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted

The VA Office of Inspector General reviewed three Community Based Outpatient Clinics (CBOCs) during the week of February 21, 2012. CBOCs were reviewed in Veterans Integrated Service Network (VISN) 23 at Mission, Pierre, and Rapid City, SD. The purpose of the review was to assess whether CBOCs are operated in a manner that provides veterans with consistent, safe, high-quality health care. The review covered the following focused topic areas: women’s health, management of diabetes mellitus-lower limb peripheral vascular disease, heart failure follow-up, credentialing and privileging, environment and emergency management, and CBOC contracts. OIG noted opportunities for improvement and made a total of 25 recommendations to the VISN and facility managers.