Report Summary

Title: Community Based Outpatient Clinic Reviews Brooklyn (Chapel Street) and Sunnyside (Queens), NY; Franklin (Venango), PA
Report Number: 11-03655-30
Issue Date: 11/14/2012
City/State: Brooklyn, NY
Sunnyside, NY
Franklin, PA
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted
Summary: The VA Office of Inspector General (OIG) reviewed three Community Based Outpatient Clinics (CBOCs) during the week of July 16, 2012. CBOCs were reviewed in Veterans Integrated Service Network (VISN) 3 at Brooklyn (Chapel Street) and Sunnyside (Queens), NY; and, in VISN 4, at Franklin (Venango), PA. The purpose of the review was to assess whether CBOCs are operated in a manner that provides veterans with consistent, safe, high-quality health care. The review covered the following focused topic areas: management of diabetes mellitus-lower limb peripheral vascular disease, women’s health, credentialing and privileging, environment and emergency management, and heart failure follow-up. OIG noted opportunities for improvement and made a total of 10 recommendations to the VISN and facility managers.