OIG Seal
Department of Veterans Affairs, Office of Inspector General
Michael J. Missal, Inspector General

Report Summary

Title: Community Based Outpatient Clinic Reviews Franklin, WV; Stephens City, VA; Greenbelt, MD; Southeast Washington, DC
Report Number: 12-00580-50 Download
Issue Date: 11/30/2012
City/State: Franklin, WV
Stephens City, VA
Greenbelt, MD
Washington, DC
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted

The VA Office of Inspector General reviewed four Community Based Outpatient Clinics (CBOCs) during the week of July 9, 2012. CBOCs were reviewed in Veterans Integrated Service Network (VISN) 5 at Franklin, WV; Stephens City, VA; Greenbelt, MD; and Southeast Washington, DC. The purpose of the review was to assess whether CBOCs are operated in a manner that provides veterans with consistent, safe, high-quality health care. The review covered the following focused topic areas: women’s health, management of diabetes mellitus-lower limb peripheral vascular disease, heart failure follow-up, credentialing and privileging, environment and emergency management, and CBOC contracts. OIG noted opportunities for improvement and made a total of 20 recommendations to the VISN and facility managers.