OIG Seal
Department of Veterans Affairs, Office of Inspector General
Michael J. Missal, Inspector General

Report Summary

Title: Combined Assessment Program Review of the West Texas VA Health Care System, Big Spring, Texas
Report Number: 12-03076-65 Download
Issue Date: 12/20/2012
City/State: Big Spring, TX
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CAP Reviews
Release Type: Unrestricted

The purpose of the review was to evaluate selected operations, focusing on patient care administration and quality management (QM). During the review, OIG provided crime awareness briefings to 41 employees. This review focused on nine operational activities. The facility complied with selected standards in the following four activities: (1) continuity of care, (2) coordination of care, (3) environment of care, and (4) medication management. The facility’s reported accomplishments were the Patient Aligned Care Team Telehealth Pharmacy Services Program and the Nurse Triage Call Center. OIG made recommendations for improvement in the following five activities: (1) moderate sedation, (2) point-of-care testing, (3) colorectal cancer screening, (4) polytrauma, and (5) QM.