Report Summary

Title: Community Based Outpatient Clinic Reviews at William S. Middleton Memorial Veterans Hospital, Madison, WI
Report Number: 12-03854-115
Issue Date: 2/28/2013
City/State: Baraboo, WI
Beaver Dam, WI
Freeport, IL
Janesville, WI
Rockford, IL
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted
Summary: The VA Office of Inspector General reviewed the William S. Middleton Memorial Veterans Hospital’s five Community Based Outpatient Clinics (CBOCs) during the week of December 3, 2012. The purpose of the review was to assess whether the CBOCs provide veterans with consistent and safe high-quality health care. The review covered the clinical care components of women’s health cervical cancer screening and tetanus and pneumococcal vaccinations. We also randomly selected the Freeport, IL and Janesville, WI CBOCs for site visits and evaluated credentialing and privileging, environment of care, and emergency management processes. OIG noted opportunities for improvement and made a total of three recommendations to the Veterans Integrated Service Network (VISN) and facility managers.