OIG Seal
Department of Veterans Affairs, Office of Inspector General
Michael J. Missal, Inspector General

Report Summary

Title: Community Based Outpatient Clinic Reviews at Central Arkansas Veterans Healthcare System, Little Rock, AR, and G.V. (Sonny) Montgomery VA Medical Center, Jackson, MS
Report Number: 13-00026-176 Download
Issue Date: 4/24/2013
City/State: Conway, AR
Eldorado, AR
Hot Springs, AR
Mena, AR
Mountain Home, AR
Pine Bluff, AR
Russellville, AR
Searcy, AR
Kosciusko, MS
Columbus, MS
Greenville, MS
Hattiesburg, MS
McComb, MS
Meridian, MS
Natchez, MS
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted

The VA Office of Inspector General reviewed the Central Arkansas Veterans Healthcare System’s eight Community Based Outpatient Clinics (CBOCs) and the G.V. (Sonny) Montgomery VA Medical Center’s seven CBOCs during the week of March 4, 2013. The purpose of the review was to assess whether the CBOCs provide veterans with consistent and safe high-quality health care. The review covered the clinical care components of women’s health cervical cancer screening and tetanus and pneumococcal vaccinations. We also randomly selected the Russellville and Searcy, AR, CBOCs and the Meridian, MS, CBOC for site visits and evaluated credentialing and privileging, environment of care, and emergency management processes. OIG noted opportunities for improvement and made a total of seven recommendations to the Veterans Integrated Service Network (VISN) and facility managers.