Report Summary

Title: Community Based Outpatient Clinic Reviews at VA Pacific Islands Health Care System, Honolulu, HI
Report Number: 13-00026-223
Issue Date: 6/25/2013
City/State: Pago Pago, AS
Agana Heights, GU
Hilo, HI
Kailua-Kona, HI
Lihue, HI
Kahului, HI
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted
Summary: The VA Office of Inspector General reviewed the VA Pacific Islands Health Care System’s six Community Based Outpatient Clinics (CBOCs) during the week of March 18, 2013. The purpose of the review was to assess whether the CBOCs provide veterans with consistent and safe high-quality health care. The review covered the clinical care components of women’s health cervical cancer screening and tetanus and pneumococcal vaccinations. We also randomly selected the Guam CBOC, Agana Heights, GU, and the Hilo, HI, CBOC for site visits and evaluated credentialing and privileging, environment of care, and emergency management processes.
OIG noted opportunities for improvement and made a total of four recommendations to the Veterans Integrated Service Network (VISN) and facility managers.