OIG Seal
Department of Veterans Affairs, Office of Inspector General
Michael J. Missal, Inspector General

Report Summary

Title: Community Based Outpatient Clinic Reviews at VA Butler Healthcare, Butler, PA
Report Number: 13-00026-248 Download
Issue Date: 7/19/2013
City/State: Ford City, PA
Foxburg, PA
Cranberry Township, PA
New Castle, PA
Hermitage, PA
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted

The VA Office of Inspector General reviewed the VA Butler Healthcare’s five Community Based Outpatient Clinics (CBOCs) during the week of May 13, 2013. The purpose of the review was to assess whether the CBOCs provide veterans with consistent and safe high-quality health care. The review covered the clinical care components of women’s health cervical cancer screening and tetanus and pneumococcal vaccinations. We also randomly selected the Armstrong County CBOC, Ford City, PA; and Lawrence County CBOC, New Castle, PA, for site visits and evaluated credentialing and privileging, environment of care, and emergency management processes. OIG noted opportunities for improvement and made a total of six recommendations to the Veterans Integrated Service Network (VISN) and facility managers.