Report Summary

Title: Community Based Outpatient Clinic Reviews at James A. Haley Veterans' Hospital, Tampa, FL
Report Number: 13-00026-314
Issue Date: 9/18/2013
City/State: Tampa, FL
New Port Richey, FL
Zephyrhills, FL
Lakeland, FL
Brooksville, FL
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted
Summary: The VA Office of Inspector General reviewed the James A. Haley Veterans’ Hospital’s four Community Based Outpatient Clinics (CBOCs) during the week of July 22, 2013. The purpose of the review was to assess whether the CBOCs provide veterans with consistent and safe high-quality health care. The review covered the clinical care components of women’s health cervical cancer screening and tetanus and pneumococcal vaccinations. We also randomly selected the New Port Richey, FL, and Zephyrhills, FL, CBOCs for site visits and evaluated credentialing and privileging, environment of care, and emergency management processes. OIG noted opportunities for improvement and made a total of five recommendations to the Veterans Integrated Service Network (VISN) and facility managers.