Report Summary

Title: Combined Assessment Program Review of the Orlando VA Medical Center, Orlando, Florida
Report Number: 14-00689-142
Issue Date: 5/6/2014
City/State: Orlando, FL
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CAP Reviews
Release Type: Unrestricted
Summary: The purpose of the review was to evaluate selected health care facility operations, focusing on patient care quality and the environment of care. During the review, OIG provided crime awareness briefings to 331 employees. This review focused on nine operational activities. The facility complied with selected standards in the following five activities: (1) nurse staffing, (2) community living center resident independence and dignity (3) management of test results, (4) suicide prevention program, and (5) management of workplace violence. The facility’s reported accomplishments were the increased use of mobile technologies in patient care and participation in a project to automate reusable medical equipment processing. OIG made recommendations for improvement in the following four activities: (1) quality management, (2) environment of care, (3) medication management – controlled substances inspection program, and (4) Mental Health Residential Rehabilitation Treatment Program.